Database Support Specialist

3 weeks ago


Delhi, Delhi, India Prime Search Consultant Full time

Job Title: Database Support Specialist

Job Summary:

We are seeking a highly skilled Database Support Specialist to join our team at Prime Search Consultant. As a key member of our database support team, you will be responsible for providing expert-level support on RDBMS (MySQL, MSSQL, Oracle, Postgres, etc.) and ensuring seamless database performance and query optimization.

Key Responsibilities:

  • Act as the primary point of contact for customer success, ensuring seamless database performance and query optimization.
  • Provide expert-level support on RDBMS (MySQL, MSSQL, Oracle, Postgres, etc.).
  • Execute Database Administration (DBA) tasks including backups, recovery, tuning, and performance monitoring.
  • Optimize database queries and performance, ensuring high availability and disaster recovery strategies.
  • Collaborate with the cloud team to provide scalable cloud solutions (AWS/Azure/GCP).
  • Troubleshoot issues related to distributed cloud databases.
  • Provide training and assistance to customers to maximize their database performance and usage.
  • Actively engage with customers, understanding their requirements and providing technical solutions.
  • Maintain strong communication and ensure customer satisfaction by effectively resolving any concerns.
  • Document issues, processes, and solutions for continuous improvement.

Requirements:

  • Team Leadership - Experience mentoring junior team members
  • Strong Product Support Engineer Profile
  • Mandatory experience - 6+ years of Product Support experience with customer facing skills
  • Mandatory Core Skills - 5+ RDBMS / Cloud based RDBMS (Any of MySQL, MS SQL, Oracle, No SQL etc), SQL Query Optimization and Tuning.
  • Mandatory Core Skills - 5+ years of Hands-on experience in Linux
  • Mandatory Core Skills - Experience with any cloud (AWS / Azure / Google Cloud).
  • Mandatory (Business Acumen) - Strong understanding of business processes and how database technology can optimize them.
  • Proven experience as a Database Administrator (DBA) with strong query optimization and performance tuning skills.
  • Hands-on experience with distributed cloud databases and cloud platforms like AWS, Azure, or GCP.
  • Strong communication and customer handling skills.
  • Ability to work in a fast-paced environment and provide technical solutions efficiently.
  • Experience in troubleshooting and resolving technical issues for enterprise-level customers.


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