
Business Operations Manager
1 week ago
As a key player in our organization, the Team Lead will oversee daily operations and ensure seamless client support. This role requires exceptional leadership skills to manage team performance and consistently meet Service Level Agreements (SLAs).
The successful candidate will be responsible for:
- Monitoring resource allocation and capacity planning on a daily/weekly basis
- Ensuring timely project deliveries with high quality standards
- Managing client expectations and controlling attrition
- Fostering a culture of quality within the team and process, ensuring compliance with ISO standards
Key requirements for this position include:
- A graduate degree from a reputable institution
- Minimum 2 years of experience in team handling
- Strong communication and interpersonal skills
This is a challenging yet rewarding opportunity for a motivated individual who is passionate about delivering exceptional results.
Responsibilities also include:
- Reporting team performance dashboards on a weekly/monthly basis
- Managing rotational shifts and work-from-office modules
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Business Operations Manager
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Business Operations Manager
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Operations Manager
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Computer Operator
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1 week ago
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Business Operations Associate
1 week ago
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