Operations Manager

2 weeks ago

Delhi NCR, India Providential Platforms Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Key Responsibilities

Transaction Data Management

  • Supervise acquisition, validation, and systematic management of client investment transactions from multiple product providers (AMCs, insurers, banks, etc.).
  • Oversee reconciliation of transaction feeds with internal systems and resolve exceptions.
  • Drive automation for transaction processing, ensuring scalability and minimal manual intervention.

Brokerage Rate Structure Management

  • Maintain database of brokerage rates and incentives to be received from Product providers.
  • Analyze increase / decrease in rate structures and provide inputs to the Product team.
  • Participate in creation a smart payout rate structure balancing profitability with market competitiveness.
  • Track rates being offered by competitors and generate analysis.

Brokerage Receipt & Reconciliation

  • Lead monthly/quarterly reconciliation of brokerage/commission receipts from all manufacturers, ensuring alignment with business generated.
  • Analyze variances in brokerage received vs. expected and initiate corrective actions with product partners.
  • Escalate internally in case of delays in reconciliations.

Brokerage Payout Administration

  • Structure and monitor brokerage payout processes according to agreed slabs/networks, including multi-tier distribution networks.
  • Ensure accurate calculation and compliance with TDS, GST, and other statutory deductions prior to payout.
  • Oversee timely disbursement of brokerage to all network partners; address disputes and resolve escalations.

MIS: Analysis & Insights

  • Drive analysis of data and generate meaningful insights for continuous improvement.
  • Track revenue and margins at various levels B2B / B2C, RM, Partner, etc and drive continuous increase in margins.

Qualifications

  • Graduate/Postgraduate in Finance, Commerce or related field.
  • 5+ years of experience in transaction operations, finance, or back-office roles in BFSI/financial products distribution, with exposure to mutual fund and insurance operations.
  • Proven track record of leading teams and process improvement projects.
  • Familiarity with brokerage calculation systems, advanced Excel, and MIS reporting.
  • Demonstrated analytical, negotiation, and stakeholder management skills.

Key Skills

  • Transaction data management and reconciliation
  • Brokerage payout administration (multi-product & multi-layered networks)
  • Financial reporting & variance analysis
  • Process automation and project management
  • Leadership and team management
  • Proficiency in Excel and relevant financial software

This role is ideal for professionals seeking responsibility for critical operations supporting a large financial distribution business and offers a pathway to senior leadership in operations, finance, or partner management.

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