Operations And Project Manager

2 weeks ago

Delhi NCR, India C&B Designs Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Location: Remote

Schedule: EST Overlap Required

Experience: 5-8 Years

Industry: E-commerce, D2C, B2B, B2C Operations

Compensation: Competitive (based on experience)

About Us

Lyfe Hardware is a fast-scaling US-based D2C brand in the home improvement and architectural hardware space. We combine high-quality design with smart operations to deliver exceptional products to both consumers and businesses. As we scale, were looking for a dynamic, detail-obsessed Operations Project Manager to lead internal projects, build processes, and drive operational excellence across departments.

Key Responsibilities

Strategy & Process Ownership

  • Design, implement, and scale processes across operations, supply chain, fulfillment, and internal workflows
  • Build systems from scratch and improve existing SOPs to enable speed and efficiency
  • Set up tracking dashboards, reporting structures, and ownership maps across teams

Project & Task Management

  • Own the project management structure across departments using Asana (or similar tools)
  • Coordinate cross-functional initiatives across ecommerce, logistics, marketing, and support
  • Track tasks, deadlines, and deliverables and hold teams accountable
  • Prioritize ruthlessly and solve bottlenecks in real time

Automation & AI Execution

  • Use tools like Zapier, Make, ChatGPT, and others to reduce manual work
  • Create or delegate automation workflows (must know enough to direct or QA outsourced automation)
  • Ensure operational tasks are AI- and efficiency-first
  • Be uncheatable: understand enough to not be fooled when others automate poorly

E-commerce Operations

  • Oversee omni-channel commerce: Shopify, Amazon, Etsy, Wayfair, Walmart
  • Collaborate with product, catalog, fulfillment, and support teams to improve order/inventory flow
  • Ensure accurate listings, platform updates, and inventory availability

Team & People Management

  • Lead project contributors (internal + freelancers), clearly assigning ownership and deadlines
  • Improve team efficiency through better documentation (SOPs), process clarity, and load balancing
  • Build a system that enables others to scale with minimal hand-holding

Continuous Learning & Strategic Thinking

  • Stay ahead of trends in tools, automation, ecommerce logistics, and PM systems
  • Collaborate with founders to build systems that can scale revenue and reduce overhead

What We're Looking For

Must-Haves Bonus 5–8 years in operations, project management, or strategy roles Ecommerce or similar experience Strong team & people management experience Shopify, ERP, or order management knowledge Experience building and managing SOPs and internal workflows Startup or high-growth exposure Proficiency with any project management tool (Asana preferred) Worked with remote teams across time zones Familiarity with automation platforms & AI tools Familiar with platform selling (Amazon, Wayfair) Strong communication, documentation & delegation skills Understands catalog management or creative pipelines

Tools You Might Use

  • Asana, Notion (for PM)
  • Zapier, n8n, Make, ChatGPT, Sheet AI (for automation)
  • Slack, Google Workspace, Loom (for team coordination)
  • Shopify, Amazon Seller Central, ERP/Inventory tools

Why Join Lyfe Hardware?

  • Work with a nimble, high-performing team that values ownership and initiative
  • Build and scale real systems for a growing international business
  • Remote-first with flexibility and long-term growth opportunities
  • No micromanagement — just clear expectations and strong outcomes
  • An opportunity to become a Core team member of a growing startup
  • A place where your decision and innovative mind will be truly appreciated

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