Operations And Project Manager

Location: Remote

Schedule: EST Overlap Required

Experience: 5-8 Years

Industry: E-commerce, D2C, B2B, B2C Operations

Compensation: Competitive (based on experience)

About Us

Lyfe Hardware is a fast-scaling US-based D2C brand in the home improvement and architectural hardware space. We combine high-quality design with smart operations to deliver exceptional products to both consumers and businesses. As we scale, were looking for a dynamic, detail-obsessed Operations Project Manager to lead internal projects, build processes, and drive operational excellence across departments.

Key Responsibilities

Strategy & Process Ownership

• Design, implement, and scale processes across operations, supply chain, fulfillment, and internal workflows
• Build systems from scratch and improve existing SOPs to enable speed and efficiency
• Set up tracking dashboards, reporting structures, and ownership maps across teams

Project & Task Management

• Own the project management structure across departments using Asana (or similar tools)
• Coordinate cross-functional initiatives across ecommerce, logistics, marketing, and support
• Track tasks, deadlines, and deliverables and hold teams accountable
• Prioritize ruthlessly and solve bottlenecks in real time

Automation & AI Execution

• Use tools like Zapier, Make, ChatGPT, and others to reduce manual work
• Create or delegate automation workflows (must know enough to direct or QA outsourced automation)
• Ensure operational tasks are AI- and efficiency-first
• Be uncheatable: understand enough to not be fooled when others automate poorly

E-commerce Operations

• Oversee omni-channel commerce: Shopify, Amazon, Etsy, Wayfair, Walmart
• Collaborate with product, catalog, fulfillment, and support teams to improve order/inventory flow
• Ensure accurate listings, platform updates, and inventory availability

Team & People Management

• Lead project contributors (internal + freelancers), clearly assigning ownership and deadlines
• Improve team efficiency through better documentation (SOPs), process clarity, and load balancing
• Build a system that enables others to scale with minimal hand-holding

Continuous Learning & Strategic Thinking

• Stay ahead of trends in tools, automation, ecommerce logistics, and PM systems
• Collaborate with founders to build systems that can scale revenue and reduce overhead

What We're Looking For

Must-Haves Bonus 5–8 years in operations, project management, or strategy roles Ecommerce or similar experience Strong team & people management experience Shopify, ERP, or order management knowledge Experience building and managing SOPs and internal workflows Startup or high-growth exposure Proficiency with any project management tool (Asana preferred) Worked with remote teams across time zones Familiarity with automation platforms & AI tools Familiar with platform selling (Amazon, Wayfair) Strong communication, documentation & delegation skills Understands catalog management or creative pipelines

Tools You Might Use

• Asana, Notion (for PM)
• Zapier, n8n, Make, ChatGPT, Sheet AI (for automation)
• Slack, Google Workspace, Loom (for team coordination)
• Shopify, Amazon Seller Central, ERP/Inventory tools

Why Join Lyfe Hardware?

• Work with a nimble, high-performing team that values ownership and initiative
• Build and scale real systems for a growing international business
• Remote-first with flexibility and long-term growth opportunities
• No micromanagement — just clear expectations and strong outcomes
• An opportunity to become a Core team member of a growing startup
• A place where your decision and innovative mind will be truly appreciated