Lead Retail Store Operations Manager

23 hours ago


Madurai, Tamil Nadu, India JUSTDOGS® Full time

At JUSTDOGS®, we are seeking a highly skilled and motivated Lead Retail Store Operations Manager to join our team. This role is responsible for supporting the Store Manager in driving sales, managing the team, and ensuring an exceptional customer experience.

About the Role

This exciting opportunity involves:

  • Driving Sales: Assist in achieving sales targets and driving revenue growth for the store.
  • Team Management: Supervise and motivate store associates to achieve individual and team goals.
  • Operations & Inventory: Ensure proper stock management, including replenishment, stock rotation, and shrinkage control.
Key Responsibilities

The successful candidate will be responsible for:

  • Providing exceptional customer service and building strong relationships with customers.
  • Addressing and resolving customer queries and concerns effectively.
  • Promoting in-store campaigns, offers, and events to enhance sales performance.
  • Monitoring sales, inventory levels, and staff performance, and reporting insights to the Store Manager.
  • Identifying trends and opportunities for improvement to optimize store performance.
Requirements and Qualifications

To be considered for this role, you must have:

  • A Bachelor's degree or equivalent experience in retail or a related field.
  • 2+ years of experience in a retail sales environment, preferably in a leadership role.
  • Strong interpersonal and communication skills.
  • Ability to handle customer interactions with empathy and professionalism.

We estimate the salary for this position to be around $65,000 - $80,000 per year, depending on location and experience.



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