Operations Management Specialist
1 month ago
Smart Work Consultants is a leading automobile services company seeking an experienced Service Manager. As an Operations Management Specialist, you will oversee the smooth functioning of our service department.
Job Summary
We are looking for a seasoned professional to manage our service team. The ideal candidate will have a strong background in resolving customer complaints, supervising staff, and optimizing workshop productivity.
About the Role
- Manage service advisors, technicians, and support staff to ensure excellent customer service.
- Oversee workshop efficiency, productivity, and quality to meet high standards.
- Develop effective workflow processes to streamline operations.
- Monitor labor and parts costs to achieve cost-saving targets.
- Collaborate with colleagues to achieve sales and profit targets for the service department.
Requirements and Qualifications
- A strong background in automobile or two-wheeler service management.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Experience with workflow optimization and process improvement.
About Our Company
Smart Work Consultants is a dynamic and innovative company dedicated to providing exceptional automobile services. We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications.
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