Operations Management Specialist

1 month ago


Madurai, Tamil Nadu, India Smart Work Consultants Full time

Smart Work Consultants is a leading automobile services company seeking an experienced Service Manager. As an Operations Management Specialist, you will oversee the smooth functioning of our service department.

Job Summary

We are looking for a seasoned professional to manage our service team. The ideal candidate will have a strong background in resolving customer complaints, supervising staff, and optimizing workshop productivity.

About the Role

  • Manage service advisors, technicians, and support staff to ensure excellent customer service.
  • Oversee workshop efficiency, productivity, and quality to meet high standards.
  • Develop effective workflow processes to streamline operations.
  • Monitor labor and parts costs to achieve cost-saving targets.
  • Collaborate with colleagues to achieve sales and profit targets for the service department.

Requirements and Qualifications

  • A strong background in automobile or two-wheeler service management.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Experience with workflow optimization and process improvement.

About Our Company

Smart Work Consultants is a dynamic and innovative company dedicated to providing exceptional automobile services. We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications.



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