Customer Journey Specialist

Post-Purchase Journey ManagerWe are seeking a highly skilled and experienced individual to oversee our post-purchase journey, ensuring reliability, efficiency, and a seamless retailer experience.Manage seller-side dispatches, including timely packing, order readiness, and minimal out of stock issues.Holding third-party logistics (3PL) providers accountable...

**Job Overview**\HappyLocate is a relocation expert providing advanced technology and customized solutions. We are seeking a full-time Customer Service Specialist in Bengaluru.\As a key member of our team, you will be responsible for handling customer support, ensuring customer satisfaction, maintaining excellent phone etiquette, delivering outstanding...

Senior Workflow Specialist RoleThe ideal candidate will possess expertise in customer experience and workflows, with a proven track record in enterprise environments.Identify and resolve risks within the billing platform to ensure operational continuityDesign and optimise subscription journeys across customer lifecycle managementCollaborate with...

About UsWe are a direct-to-consumer brands accelerator with exciting ventures across haircare, pet, and wellness niches.Job OverviewThe Customer Experience Specialist plays a pivotal role in ensuring a positive customer journey through effective communication, issue resolution, and feedback collection via multiple channels. Key responsibilities include...

Customer Experience SpecialistWe are seeking a highly skilled and experienced customer experience specialist to join our team. The ideal candidate will have excellent communication skills, the ability to handle multiple customer inquiries efficiently, and proficiency with customer support software or CRM tools.Key Responsibilities:Handle day-to-day customer...

Silvish is a rapidly growing 9 to 5 silver jewelry brand revolutionizing how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.Job Responsibilities:We make confirmation calls for address verification on...

Job Title: Customer Engagement SpecialistWe are seeking a highly skilled Customer Engagement Specialist to join our team.This role involves engaging with potential clients via high-volume outbound calls, using our dialer system. As a specialist in customer engagement, you will introduce our service and assist with scheduling appointments.The ideal candidate...

At FS Life, we seek a proactive and detail-oriented professional to join our business team in the role of CRM Executive. In this position, you will be responsible for managing customer relationship management systems, executing CRM campaigns, analyzing customer data, and supporting the business team in enhancing customer engagement, retention, and growth...

Customer Loyalty LeadWe are seeking an experienced Customer Retention Manager to oversee our customer loyalty strategy and drive growth across all categories.Strategic Planning: Develop a comprehensive customer retention plan, aligning with business objectives and category strategies.Operations Management: Oversee daily operations, coordinating with internal...

Customer Closure SpecialistAbout the Role:We are seeking a seasoned professional to manage the end-to-end customer closure journey, ensuring seamless documentation, legal compliance, and unparalleled customer satisfaction.The ideal candidate will oversee the entire closing process: agreement execution, registration, possession, and final settlements.Key...