Growth Management Specialist

3 days ago


Gurgaon, Haryana, India IndusInd Bank Full time

About this Opportunity

IndusInd Bank is looking for a seasoned Growth Lead to spearhead our digital portfolio growth strategy. This is an exciting opportunity to make a significant impact on our business and drive customer acquisition.

We are offering a comprehensive salary package of ₹28-38 lakhs per annum, along with benefits such as health insurance, retirement plan, and paid time off.

Job Responsibilities

I. Customer Experience and Acquisition

  1. Develop and execute strategies to acquire new customers and increase customer retention
  2. Analyse user behaviour and key business problems to identify customer pain points/opportunities and accordingly get the same implemented with product
  3. Closely work with Marketing and Growth teams to optimize the sourcing channel mix to get the conversions at lowest cost

II. P&L and Portfolio Management

  1. Manage the P&L for the relevant business lines and maintain the profitability for the portfolio while taking corrective measures across customer experience, pricing, revenue items etc.
  2. Track, measure and improve key post acquisition business metrics - activation, drive spends, portfolio delinquency, loan bounces, fee income, cross sell etc.

Education Requirements

  • Bachelor's degree in Business, Finance, or a related field; MBA preferred
  • Tier 1/Tier 2 B school


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