Global Skills Program Product Specialist

1 month ago

Bengaluru, Karnataka, India Arcadis Full time

Arcadis is a leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are a global organization with over 36,000 people in more than 70 countries, dedicated to improving quality of life.

Role Description:

Our strategy is fuelled by our commitment to our people. Becoming a Skills Powered Organization (SPO) is essential to fulfilling this vision. A SPO prioritizes skills in all aspects of the employee lifecycle, focusing on identifying, developing, and aligning individual skills to address both current and future business and client needs efficiently and effectively.

This role is pivotal in elevating and refining our SPO platform, powered by Eightfold, to guarantee maximum engagement and efficacy.

Key Responsibilities:

  • Act as a super user of the SPO platform, overseeing Talent Management (TM) and Talent Acquisition (TA) modules, and understanding interactions with wider People Technology infrastructure.
  • Collaborate with other Product Specialists, the People Technology (PT) team, and the Arcadis Technology Team for seamless integration with the broader technology ecosystem.
  • Work with the PT team and the relevant Global Business Process Owners (BPO) to continuously review, validate, and redesign the platform to enable the evolution of business requirements.
  • Work with the Global People Analytics team and appropriate specialist BPO teams, maintain all platform data elements, oversee analytics, and manage reporting.
  • Conduct regular quality assurance checks, test workflow(s) functionality, and troubleshooting.
  • Work with the appropriate specialist Arcadis teams, and conduct scheduled maintenance and audits to ensure platform accuracy. Evaluate for bias. Communicate system status effectively during downtime.

Business Processes and Continuous Improvement:

  • Develop and maintain platform processes, procedures, and support documentation.
  • Collaborate with the PT team to produce and maintain governance processes.
  • Prioritise continuous improvement (CI) items, manage CI tracker, and influence change required.
  • Stay updated on industry developments and emerging solutions, suggesting enhancements for the SPO Platform.

User Support and Troubleshooting:

  • Lead, champion, and support end-user communities (e.g. Talent Acquisition and Project Management) to maximize the platform output and training as required.
  • Working with the relevant BPOs, supporting communications to the end user communities, and managing expectations.
  • Collaborate with key stakeholders to address and maintain system needs.

Design and Implementation:

  • Review and advise technical feasibility of process change requests and enhancements for alignment with Eightfold's roadmap.
  • Identify and mitigate risks in SPO program enhancements and reporting requests.
  • Working with the SPO Delivery team and BPOs to proactively manage changes in project scope and resources.
  • Review system releases, enhancements, and version controls with the PT team and impacted BPOs to consider which items we want to adopt, when, and how.
  • Lead testing for new releases, define test scenarios, and manage user acceptance testing and validation events acting as the functional expert.
  • Working with the Change COE to provide technical product insight and advice to support training, change, and communications planning.

Reporting and Analytics:

  • Create, configure, and maintain custom reports and dashboards in the SPO Platform.
  • Provide skill insights by retrieving necessary data from the SPO platform in response to business requests.
  • Assist BPOs by sharing SPO platform data to be integrated with other system insights for specialized business reports.

Key Shared Accountabilities:

  • Collaborate with the PT team, BPOs, and line manager to provide feedback to Eightfold, highlighting areas for improvement and addressing current pain points, suggesting enhancements.
  • Partner with the Global Technology team to oversee system support and administration for SPO technology.

Qualifications & Experience:

Our ideal candidate is an early adopter of technology, promoting both existing and new technologies globally. They are curious about the needs, behaviours, and priorities of all stakeholders in the SPO ecosystem. They should ideally have experience in developing and facilitating technology programs, with HR Systems expertise, including ideally Oracle HRIS, LMS, Oracle Recruit Cloud Applicant Tracking System, and Talent Intelligence (ideally Eightfold) platforms. Experience in a Talent Acquisition role would be advantageous but not essential.

Furthermore, the ideal candidate should showcase:

  • Strong interpersonal and stakeholder management skills.
  • Business acumen to recommend solutions at all organizational levels.
  • Ability to convey complex tech concepts to non-experts effectively.
  • Proven ability to work collaboratively across teams to manage a team-oriented project.
  • Proficiency in software applications, People Analytics Reporting, and Microsoft Office.
  • Excellent written and oral communication and presentation skills.
  • Background in technology, preferably in applicant tracking and learning management systems.
  • Results-driven mindset with resource optimization capabilities.
  • Knowledge of quality improvement, process reengineering, computer applications, and project management.
  • Technical expertise and innovative analytical and problem-solving skills.
  • Capacity to work autonomously on multiple tasks with strong troubleshooting skills and sound judgment.
  • Embraces a growth mindset and methodology.

  • Global Skills Program Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Arcadis Full time

    At Arcadis, we're dedicated to delivering sustainable design, engineering, and consultancy solutions for natural and built assets.As a key member of our team, you'll play a pivotal role in elevating and refining our Skills Powered Organization (SPO) platform, powered by Eightfold, to guarantee maximum engagement and efficacy.The SPO Platform Product...

  • Global Skills Program Product Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Arcadis Full time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. Our strategy is fuelled by our commitment to our people, and we're dedicated to improving quality of life.We're more than 36,000 people in over 70 countries, working together to solve complex challenges and deliver more...

  • Global Skills Program Product Specialist | Talent Management Expert

    3 weeks ago

    Bengaluru, Karnataka, India Arcadis Full time

    Skill-Powered Organization Platform DeveloperArcadis is seeking a skilled Global Skills Program Product Specialist to join our team in developing and refining our Skill-Powered Organization (SPO) platform. As a key member of our Global Community of Expertise for Capability & Workforce Readiness, you will work closely with our Global Skills Program Director...

  • Global Product Deployment Specialist

    3 weeks ago

    Bengaluru, Karnataka, India American Express Global Business Travel Full time

    Job Summary:As a Global Product Deployment Specialist at American Express Global Business Travel, you will be responsible for managing the deployment of customer product tools globally. This includes consulting with clients to understand their needs and configuring the platform to meet those needs. You will work closely with other teams to ensure a seamless...

  • Product Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India WiseTech Global Full time

    About the roleAt WiseTech Global, we're seeking a skilled Product Support Specialist to join our team. In this role, you'll play a vital part in efficiently managing incoming incidents from customers and internal teams. Your key responsibilities will include evaluating and categorizing incidents, assigning them to the appropriate teams, and ensuring timely...

  • Product Specialist Lead

    4 weeks ago

    Bengaluru, Karnataka, India WiseTech Global Full time

    About WiseTech Global As a world-leading provider of software for the logistics industry, WiseTech Global has established a strong presence globally. Our Bolero product team is now seeking a highly skilled and experienced Product Specialist to play a pivotal role in advancing one of our key strategic growth areas: Digital trade finance documentation. ...

  • Global Production Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Epsilon Full time

    OverviewEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem.We're seeking a skilled Global Production Support Specialist to join our team. This role will be responsible for executing and monitoring production processes as well as managing production incidents.Job Description:Monitor and verify program...

  • Product Specialist

    3 weeks ago

    Bengaluru, Karnataka, India WiseTech Global Full time

    About WiseTech GlobalWe are a leading provider of software solutions for the logistics industry, empowering companies to maintain resilient supply chains.Our Bolero product team is seeking a talented Product Specialist to play a pivotal role in advancing our digital trade finance documentation strategy.About the RoleAs a Product Specialist, you will...

  • Product Support Specialist

    1 month ago

    Bengaluru, Karnataka, India WiseTech Global Full time

    About the RoleAt WiseTech Global, we are seeking a skilled Product Support Specialist to join our team. As a key member of our support team, you will play a vital role in efficiently managing incoming incidents from customers and internal teams.Key ResponsibilitiesEvaluate and categorize incidents to ensure timely resolutionAssign incidents to the...

  • Regulatory Specialist for Global Product Variations

    1 week ago

    Bengaluru, Karnataka, India Baxter Full time

    Job SummaryWe are seeking a highly skilled Regulatory Specialist to join our team in providing regulatory support for on-market products. This role is responsible for reviewing and providing regulatory impact assessments, supporting global submission deliverables, and working with cross-functional teams to achieve desired results.

  • Senior Marketing Operations Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Zeta Global Full time

    Job Title: Senior Marketing Operations Specialist - Zeta GlobalAbout the Role:We are seeking a highly skilled Senior Marketing Operations Specialist to join our team at Zeta Global. As a key member of our marketing team, you will be responsible for taking our Opportunity Explorer suite of products to the next level.Key Responsibilities:Be the subject matter...

  • Global Hazard Communication Specialist

    3 weeks ago

    Bengaluru, Karnataka, India ExxonMobil Corporation Full time

    About the RoleWe are seeking a skilled Global Hazard Communication Specialist to join our team at ExxonMobil Corporation. As a key member of our product stewardship team, you will play a critical role in ensuring compliance with global regulations related to hazardous communication.Key ResponsibilitiesPlan and execute SDS and related projects in coordination...

  • Global Banking Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Goldman Sachs Full time

    JOB SUMMARY We are seeking a skilled Global Banking Specialist to join our team at Goldman Sachs. KEY RESPONSIBILITIES Manage a complex portfolio of loan products, Develop and maintain a front-to-back understanding of the loan product lifecycle, Leverage expertise to drive solutions and mitigate risk, Collaborate with cross-functional teams...

  • Accounting Specialist for Global Operations

    2 weeks ago

    Bengaluru, Karnataka, India Koch Global Services Full time

    Job OverviewKoch Global Services is seeking a skilled Accounting Specialist to join our team in [Location]. As an Accounting Specialist, you will be responsible for ensuring the accuracy and completeness of financial documents, preparing journal entries, and supporting senior staff with SAP month-end reports.About the RoleThis is a challenging and rewarding...

  • Global Banking Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Goldman Sachs Full time

    About the RoleWe are looking for a skilled Global Banking Specialist to join our team. As a Global Banking Specialist, you will play a critical role in driving business growth and innovation in the global markets division.Your ImpactYou will work closely with our business and operations teams to identify and prioritize business problems, developing and...

  • Global Banking Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Goldman Sachs Full time

    Job Summary: We are seeking a talented Global Banking Specialist to join our team in Bengaluru. As a Global Banking Specialist, you will be responsible for solving complex business problems using large financial datasets and working with Investment Bankers across different industry and product groups.

  • Global Network Infrastructure Specialist

    4 days ago

    Bengaluru, Karnataka, India Koch Global Services Full time

    About Koch Global ServicesKoch Global Services is a privately held global organization with over 120,000 employees worldwide.Job OverviewWe are seeking an experienced Global Network Infrastructure Specialist to join our team. This role will be responsible for managing and maintaining our network infrastructure in a large-scale...

  • Operations Specialist

    3 weeks ago

    Bengaluru, Karnataka, India WiseTech Global Full time

    Operations Specialist - Global Supply Chain ExpertWiseTech Global is a world-leading software company that builds innovative solutions for the global logistics industry. Our mission is to create breakthrough products that empower and support the supply chains that move the world. With over 18 logistics organizations using our software, including 24 of the...

  • Strategic Product Development Specialist

    3 weeks ago

    Bengaluru, Karnataka, India WiseTech Global Full time

    About WiseTech GlobalAs a leading provider of software for the logistics industry, WiseTech Global empowers companies to maintain resilient supply chains.We are seeking an experienced Product Specialist to play a pivotal role in advancing our digital trade finance documentation strategy.About the Product TeamBolero, a leading trade finance solution, is a...

  • Global Trade Specialist

    1 month ago

    Bengaluru, Karnataka, India UPS India Full time

    At UPS India, we're seeking a skilled Global Trade Specialist to join our team. This role will utilize import/export regulations to classify products and determine eligibility for various regulatory programs involved in international imports and exports.Key Responsibilities:Substantiate classification decisions using General Rules of Interpretation (GROI),...