Product Specialist

3 weeks ago


Bengaluru, Karnataka, India WiseTech Global Full time

About WiseTech Global

We are a leading provider of software solutions for the logistics industry, empowering companies to maintain resilient supply chains.

Our Bolero product team is seeking a talented Product Specialist to play a pivotal role in advancing our digital trade finance documentation strategy.

About the Role

As a Product Specialist, you will investigate and provide solutions to complex issues, deliver high-quality customer service, and collaborate with customers and development teams throughout the product lifecycle.

Key Responsibilities

  • Investigate and resolve complex issues
  • Deliver exceptional customer service
  • Write requirements for new features and functionality
  • Assess existing functionality and recommend improvements
  • Document supporting content and release notes
  • Analyze and document processes
  • Identify and evaluate inefficiencies
  • Troubleshoot problems in a timely manner
  • Review product development for software fixes and new features

About You

We are looking for a skilled and experienced Product Specialist with a background in trade finance or supply chain finance, and a talent for identifying the root cause of every problem.

What We Offer

As a Product Specialist at WiseTech Global, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our Bolero product.



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