Strategic Product Development Specialist

3 weeks ago


Bengaluru, Karnataka, India WiseTech Global Full time

About WiseTech Global

As a leading provider of software for the logistics industry, WiseTech Global empowers companies to maintain resilient supply chains.

We are seeking an experienced Product Specialist to play a pivotal role in advancing our digital trade finance documentation strategy.

About the Product Team

Bolero, a leading trade finance solution, is a global leader in electronic trade finance documentation and automatic settlement.

We pioneered structured documents for corporate trade and power more than 6 million trade documents and billion worth of trade transactions annually.

About the Role

This unique opportunity is embedded within our Bolero product team.

The ideal candidate will have 5+ years of agile product management experience and domain expertise in trade finance or supply chain finance.

As a persuasive communicator and attentive listener, you will identify root causes and provide solutions to complex issues.

Key Responsibilities

  • Investigate and provide solutions to complex issues
  • Deliver high-quality customer service in the form of 2nd line support
  • Write requirements for new features and functionality
  • Assess existing functionality and recommend areas for improvement
  • Document supporting content and release notes
  • Analyse and document processes
  • Identify and evaluate inefficiencies and recommend optimal business practice and system functionality/behavior
  • Troubleshoot problems in a timely manner
  • Product development review (UAT/ QA) for software fixes and new features
  • Work collaboratively with customers and development throughout the lifecycle for new features


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