Industry Training Professional
3 weeks ago
IDfy is a pioneering Integrated Identity Platform, offering cutting-edge products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. Our platform establishes trust while delivering a seamless experience for customers, employees, and partners.
Our MissionWe strive to combine enterprise-grade technology with business acumen, providing the widest breadth of offerings in the industry. With over 13 years of experience and 2 million verifications per day, we continue to innovate and push boundaries.
About the RoleJob DescriptionAs an Industry Training Professional, you will be responsible for devising our organizational training strategy, overseeing its implementation, and assessing its outcomes. You will identify training and developmental needs across processes and drive suitable training initiatives that build loyalty to the firm.
Your Key Responsibilities:- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers.
- Develop individualized and group training programs that address specific business needs.
- Develop training manuals that target tangible results.
- Implement effective and purposeful training methods.
- Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
- Assess employees' skills, performance, and productivity to identify areas of improvement.
- Understand Customer escalations & identify training needs from the teams accordingly.
- Drive brand values, ZTP policies, and philosophy through all training and development activities.
- Effectively communicate with team members, trainers, and management.
To succeed in this role, you will need:
- Bachelor's degree in Education, Human Resources, or a relevant field.
- Good computer and database skills.
We are looking for candidates with:
- A strong foundation in high-volume operational setups, preferably in consumer businesses (eCommerce, Background Verification, KYC, Logistics).
- Proven work experience as a Training Manager preferably in Background Verification or KYC process.
- A track record in designing and executing successful training programs.
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc).
- Excellent communication, leadership, and MS Office skills.
This role is based in Andheri, Mumbai.
SalaryThe estimated salary range for this position is ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience.
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