Professional Training Developer

7 days ago


Mumbai, Maharashtra, India myGwork Full time
Training Specialist Job Overview

We are seeking a skilled Training Specialist to join our team at myGwork. As a key member of our Last Mile learning team, you will play a crucial role in developing and conducting effective training programs that boost the competencies of our employees.

The ideal candidate will have a strong background in customer service and project management, with experience in creating engaging training content and delivering presentations to various audiences. If you have a passion for education and a talent for making complex information accessible, we encourage you to apply for this exciting opportunity.

About the Role

This is a unique chance to work with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. In this role, you will be responsible for supervising structured learning metrics, overseeing their results, and managing live performance metrics for assigned territories and regions.

You will also conduct learning sessions on new processes and BQM through ITL or digital learning as required. Delivering various training courses as part of continuous learning initiatives is another key aspect of this position. Your ability to maintain data and analysis through reports on Excel will be essential in ensuring the success of this role.

Responsibilities
  • Supervise structured learning metrics and oversee their results for assigned territories and regions.
  • Manage live performance metrics end-to-end for assigned territories.
  • Conduct learning sessions on new processes and BQM through ITL or digital learning as per requirement.
  • Maintain data and analysis through reports on Excel.
  • Ensure completion of new hire training program, coaching, and other performance improvement programs on time.
Requirements
  • 5+ years of experience as a Training Specialist/Trainer in a similar role.
  • Excellent organization and interpersonal skills.
  • Strong hold on Excel and publishing reports with basic analysis.
  • Ability to translate and add voiceover for content in regional languages.
  • Proficient in MS Word, Excel, and PowerPoint.

In exchange for your hard work and dedication, you can expect a competitive salary of approximately $120,000 per year, plus additional benefits and opportunities for growth and development within our company.



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