Director of Rooms

5 days ago


Mumbai, Maharashtra, India Accor Full time

Job Summary

The Director of Rooms is a senior leadership role responsible for managing the Rooms Division Team, including Front Office and Butler Team. The ideal candidate will have a proven track record in coordinating multiple departments to achieve target goals.

Key Responsibilities

  • Manage the Fairmont Doha guest experience by periodically reviewing and ensuring a seamless flow of processes.
  • Support all leaders within the division in upholding a flawless impression and perception of the Fairmont Doha services, products, and colleagues.
  • Ensure service standards and individual performance are aligned with Accor Values.
  • Champion the Guest Satisfaction measuring tools and platform.
  • Ensure accurate monthly forecasting and accrual submission.

Requirements

  • 4+ years' experience in a similar Senior Leadership role at a Luxury 5-star hotel.
  • Progressive Leadership experiences.
  • Proficiency with PMS and hotel operating systems.
  • Proven record in coordinating multiple departments to make gains toward target.

What We Offer

As a Director of Rooms at Fairmont Doha, you will have the opportunity to work with a talented team of professionals and contribute to the success of our luxury hotel brand.


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