Sales Director
22 hours ago
Catering Sales Management
- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads for the Hotel on a weekly basis
- Prepare monthly list of accounts to penetrate for the following month
- Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
- Prepare monthly action plan for main market segment
- Perform monthly review account profile on room nights production and average rate
- Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edge
- Responsible for accounts under his/her management , including contracting, updating profile and renewing contracts for banquet events
- Update management on VIP arrivals, meet and greet accordingly
- Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Update Director of Sales & Marketing on market trends and business leads
Other Responsibilities
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
- Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
- Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed
Key Qualifications
- Diploma in Tourism / Hospitality Management
- Minimum of 2 years of experience in a similar capacity with proven track records
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
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