Sales Director

1 month ago


Mumbai, Maharashtra, India SOFITEL Full time
Sales Director Job Description

Catering Sales Management

  • Achieve daily targeted number of sales calls with effectiveness
  • Develop business leads for the Hotel on a weekly basis
  • Prepare monthly list of accounts to penetrate for the following month
  • Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
  • Prepare monthly action plan for main market segment
  • Perform monthly review account profile on room nights production and average rate
  • Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edge
  • Responsible for accounts under his/her management , including contracting, updating profile and renewing contracts for banquet events
  • Update management on VIP arrivals, meet and greet accordingly
  • Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
  • Conduct negotiations to achieve the best profit and rates for the Hotel
  • Attend hotel clients and local community business events to network and maintain high visibility
  • Update Director of Sales & Marketing on market trends and business leads

Other Responsibilities

  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

  • Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
  • Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed

Key Qualifications

  • Diploma in Tourism / Hospitality Management
  • Minimum of 2 years of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Competencies

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

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