Branch Director

2 months ago


Bengaluru, Karnataka, India DTDC Express Limited Full time

Overview


The ideal candidate for this role will be responsible for overseeing the efficient operation of DTDC Express Limited branches. This includes reporting financial and operational information to company management, as well as hiring, training, and dismissing employees.



Key Responsibilities



  • Ensure 100% adherence to Branch Operation SOP.
  • Maintain the Service level of the Branch for all products including e-commerce & B2B surface consignments.
  • Monitor and ensure timely arrival and departure of vehicles from the branch.
  • Responsible for all DP pickup and Connection.
  • Resolve customer queries arising out of the branch on the same day.
  • Visit new clients along with the Sales team to explain SOP, set pickup time and allocate staff.
  • Manage the cost budget of the branch and upkeep of branch infrastructure.
  • Play the role of administrative supervisor to all branch personnel.


Qualifications



  • Graduate (minimum)
  • 3-5 years in e-commerce / logistics / delivery business.
  • Experience in handling cross-functional teams.
  • Experience in project implementation & change management.

This role is ideal for individuals with a strong background in logistics and e-commerce, who are able to lead and manage a team effectively.



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