Customer Relationship Ambassador

17 hours ago

Kanpur, Uttar Pradesh, India beBeeRelationship Full time ₹ 45,000 - ₹ 55,000

Job Summary:

As a Customer Relationship Ambassador, you will be responsible for cultivating and maintaining strong relationships with our customers, delivering exceptional support, and ensuring their overall satisfaction.

Key Responsibilities:

  • Conduct insightful demo calls with prospective students to showcase our certification programs.
  • Build trust and provide guidance on program details, enrollment process, and next steps.
  • Address student inquiries and ensure a seamless onboarding experience.
  • Maintain ongoing communication with students to foster engagement and satisfaction.
  • Collaborate with the sales and support team to achieve enrollment targets.
  • Prepare reports and offer feedback on student interactions.

Requirements:

  • Bachelor's degree in Business, Communications, or a related field (preferred).
  • 1–3 years of experience in customer relations, inside sales, or student support.
  • Prior experience working with U.S.-based customers or in international markets is beneficial.
  • Excellent English communication skills (written and spoken).
  • Confident, professional, and fluent in conducting virtual presentations.
  • Strong interpersonal skills and ability to connect with students.

What We Offer:

  • A remote role based in India.
  • A competitive base salary and performance-based sales bonus.
  • The opportunity to grow with a global EdTech company.

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