Technical Support Specialist

As a skilled Information Technology Support Specialist, you will be responsible for providing technical assistance and support to our engineers and other stakeholders.Key Responsibilities:Resolve complex technical issues related to software applications and hardware systemsDevelop and deliver training programs on technical procedures and best...

Job Title: Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist.Key Responsibilities:Provide technical support for telecom services, ensuring seamless operations and excellent customer experience.Manage and troubleshoot Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio...

Offshore Technical Support SpecialistWe are seeking a seasoned Offshore Technical Support Specialist to join our team.The ideal candidate will possess a strong background in IT infrastructure and technical support, with expertise in Mac and Windows operating systems, JAMF, AVD, MDM, and virtual desktop infrastructure.Minimum of 10 years of experience in IT...

About the RoleWe are seeking an exceptional professional to join our team as a Technical Support Specialist.This role is responsible for delivering top-notch technical support services with a customer-centric approach, driving process improvements while motivating team members to analyze, troubleshoot, diagnose and resolve software or system related issues...

Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide high-quality technical support to our global user base, troubleshooting and resolving complex issues in a timely and efficient manner.This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have a...

Job Title: Technical Support SpecialistAs a vital member of our technical support team, you will be responsible for delivering exceptional customer experiences and ensuring timely resolution of technical issues.Key Responsibilities:Maintain high efficiency in handling escalated calls from Level 1 team members.Resolve tickets within agreed Service Level...

Job Title: Technical Support SpecialistThe primary objective of this role is to ensure the seamless operation of software and hardware solutions across multiple locations.This position involves providing technical assistance, identifying and resolving system issues, and collaborating with internal teams to rectify system failures.Offer configuration support...

Job Title: Technical Support SpecialistAbout the Role:Key responsibilities include ensuring system availability, incident resolution, and production stability for Murex platforms.Primary Responsibilities:Monitor and support Murex applications to ensure high availability and optimal performance.Investigate and resolve production incidents within specified...

Job Title: Technical Support SpecialistMain Responsibilities:Respond to customer queries via phone, email, or chat.Diagnose and resolve complex issues using standard operating procedure documents.Maintain high customer satisfaction scores and adhere to quality standards.Key Skills:Excellent communication skills (verbal and written).Typing speed of 60-80...

Job Title: Support SpecialistDelivering Exceptional Technical AssistanceAbout the Role:We are seeking a skilled and dedicated individual to join our team as a Support Specialist. In this critical role, you will be responsible for providing top-notch technical support to our customers, resolving complex issues, and collaborating with cross-functional...