Customer Service Representative

2 days ago


Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 45,00,000 - ₹ 85,00,000
Job Title: Customer Service RepresentativeJob Description

We are seeking a skilled and experienced customer service representative to provide top-notch support to our customers. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and delivering exceptional service across various platforms.

The ideal candidate will have prior experience in customer-facing roles and possess excellent communication skills. Proficiency in MS Office Suite, specifically Excel, is also highly desirable.

Key Responsibilities
  • Respond to customer inquiries via email, phone, and chat platforms
  • Manage and resolve customer complaints in a professional and timely manner
  • Maintain accurate records of customer interactions and issue resolution
  • Collaborate with internal teams to ensure seamless customer service delivery
Requirements
  • 2+ years of customer-facing experience in a similar role
  • Excellent communication and problem-solving skills
  • Proficiency in MS Office Suite, specifically Excel
  • Able to work in a fast-paced environment and adapt to changing priorities
Benefits

This role offers a unique opportunity to join a dynamic team and contribute to the growth and success of our organization. You will have the chance to develop your skills and expertise while working with a talented and dedicated group of professionals.

What We Offer
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and supportive work environment
  • Opportunities for career advancement and growth


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