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Customer Service Representative
2 weeks ago
We are Hiring Customer support Representatives, who can handle customer queries and can manage data.
Role & Responsibilities :-
- Handle customer queries and complaints via phone, email, chat, or social media in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Resolve customer issues effectively, ensuring customer satisfaction and retention.
- Escalate complex queries or unresolved issues to the appropriate departments.
- Document customer interactions, transactions, comments, and complaints accurately in the CRM system
Job Type: Full-time
Pay: ₹12, ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Language:
- English (Preferred)
Location:
- Lucknow, Uttar Pradesh (Preferred)
Work Location: In person
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