Customer Service Representative Position Available

1 day ago


Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 7,20,000 - ₹ 10,20,000
Customer Service Representative Opportunity

We are seeking a highly skilled and dedicated customer service representative to join our team. This position is responsible for providing exceptional customer support via phone calls, ensuring timely resolutions to customer inquiries and complaints.

The ideal candidate should possess excellent communication skills, both verbal and written, with the ability to empathize with customers and provide solutions to their issues.

Key responsibilities include:

  • Assessing and resolving customer inquiries and complaints in a timely manner.
  • Utilizing sound judgment to make decisions within established procedures.
  • Logging, processing, and tracking customer interactions on an account-wise basis.

Requirements for this role include:

  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Professional, courteous, friendly, and empathetic demeanor.

We are looking for candidates who can adapt quickly to our client process workflows and HCL policy guidelines.

Our company values a positive customer experience and expects all employees to maintain high standards of professionalism and integrity.

This is an exciting opportunity for individuals who enjoy working in a dynamic environment and delivering exceptional customer service.

Benefits of this role include:

  • Opportunity to work in a fast-paced and dynamic environment.
  • Chance to develop strong communication and problem-solving skills.
  • Competitive compensation package.


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