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Executive Representative

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title

We are seeking a skilled Executive with excellent organizational and communication skills to maintain and update customer records, handle complaints and provide solutions within time limits.

Main Responsibilities:
  • Maintaining accurate customer interaction records
  • Resolving customer complaints in a timely manner
  • Understanding various documents related to sales agreements and legal matters
  • Facilitating customer registration and documentation
  • Utilizing MS Office skills and open to learning new technologies
  • Following up on outstanding payments and interacting with financial institutions
  • Liaising with departments and processing customer accounts
  • Managing Time-to-Action (TAT) and performing additional tasks assigned by senior authorities

This role requires strong analytical, problem-solving and interpersonal skills, as well as the ability to work effectively in a team environment.

Requirements:
  • Familiarity with industry regulations and laws
  • Excellent MS Office skills and ability to learn new technologies
  • Strong communication and interpersonal skills

We are looking for a highly motivated and detail-oriented individual who can contribute to our team's success and help drive business growth.