Lead Business Development Representative

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeClientSuccess Full time ₹ 5,00,000 - ₹ 8,00,000
Job Title: Client Success Associate

About this Role:

We seek a detail-oriented professional to ensure timely updates and accuracy of sales data within the CRM/LMS system.

This role involves coordinating with Sales Executives, verifying lead information, escalating gaps, and supporting business development activities with strong communication across multiple languages.

Key Responsibilities:

  • Manage and maintain CRM & Data Management
  • Coordinate with Sales Executives to update CRM on time
  • Verify and maintain accuracy of CRM and LMS data
  • Track Tasks, Lead Reviews, Pending Assignments daily
  • Manage Imported Leads, Bookings, and Retails in the system
  • Ensure proper classification of Excluded Numbers, Employees, and Branches
  • Communication & Coordination:
  • Call and follow up with Sales Executives regarding pending updates
  • Maintain professional communication with Sales/BDM teams
  • Escalate unresolved issues to higher management
  • Reporting & Analysis:
  • Prepare and share daily, weekly, and monthly reports on lead status and follow-ups
  • Highlight delays, pending actions, and escalate issues when required
  • Support BDMs with data-driven insights for business development

Required Skills:

  • Strong communication & follow-up skills
  • Fluency in Tamil, Kannada, Telugu or Hindi along with English (must)
  • Basic knowledge of CRM/LMS systems and data entry
  • High attention to detail, patience, and accuracy
  • Ability to coordinate with multiple stakeholders and escalate effectively if needed

Preferred Attributes:

  • Prior experience in Sales Support / Data Entry / CRM Executive roles
  • Strong organizational and time-management skills
  • Ability to work under pressure with persistence and discipline

Additional Information:

The ideal candidate should possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to adapt to changing priorities and deadlines.

As a Client Success Associate, you will be working closely with the Sales team to drive business growth and improve customer satisfaction. If you have a passion for delivering exceptional results and building strong relationships, we encourage you to apply for this exciting opportunity.

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