Sales Manager

2 weeks ago


Patna, Bihar, India Chemist Box Private Limited Full time
Job Description

Job Title: Area Sales Manager - Chemist Box Private Limited

About Chemist Box Private Limited:

We are a prominent multi-outlet retail pharmacy chain in Patna, seeking a dedicated Store Manager to lead our team. With 9 physical stores, 1 online outlet, and a commitment to exceptional service, we are the go-to destination for high-quality pharmaceutical products.

Job Responsibilities:

The Multi-Store Pharmacy Manager will be responsible for overseeing the operations and performance of multiple offline pharmacy stores within our organization. This role will require effective leadership, strategic thinking, and a strong commitment to ensuring the highest level of customer service and regulatory compliance.

Key Responsibilities:

  • Manage and coordinate the day-to-day operations of all pharmacy stores.
  • Ensure that each store is adequately staffed, and schedules are optimized for efficiency.
  • Monitor inventory levels and coordinate replenishment as needed.
  • Implement and enforce company policies, procedures, and standards across all stores.

Staff Management:

Recruit, train, and supervise store managers and pharmacy staff. Conduct regular performance evaluations and provide constructive feedback. Foster a positive work environment and promote teamwork among store employees.

Customer Service:

Maintain high standards of customer service and resolve customer complaints or issues. Implement strategies to enhance the customer experience and loyalty.

Compliance and Regulation:

Ensure that all pharmacies adhere to local, state, and federal regulations and licensing requirements. Conduct regular compliance audits and take corrective actions as needed.

Financial Management:

Monitor and analyze store financial performance, including sales, expenses, and profitability. Develop and execute strategies to improve store profitability.

Inventory Management:

Implement inventory control measures to minimize waste and optimize stock levels. Monitor expiration dates and manage product recalls if necessary.

Reporting:

Prepare regular reports on store performance, financial metrics, and operational KPIs. Present findings and recommendations to senior management.

Requirements

Education & Experience Qualification

Preferred - MBA; Post Graduate Dip in Management. Three years plus experience in managing multiple stores.


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