Risk Management Leader for Global Merchant and Network Services

3 weeks ago


Gurgaon, Haryana, India myGwork Full time

We are looking for a Director of Testing & Reporting to lead our Control Management Testing and Reporting team in Global Merchant & Network Services (GMNS). Our organization brings together American Express' merchant-and network related businesses, enabling a sharp focus on using the power of our network to provide unique value to all our mutual customers.

The GMNS Control Management Testing and Reporting team identifies, assesses, mitigates, and reports on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy, and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.

As a key leader, you will be responsible for:

  • Leading control monitoring and proactively communicating key OR trends, activities, and events to senior management
  • Identifying areas of high-risk for intervention and conducting independent quality assurance and vertical process testing
  • Providing additional identification of risks throughout business processes and systems
  • Championing risk management practices within the business
  • Developing risk dashboards for ongoing monitoring

This role requires strong leadership skills, with experience in operational risk management, project management, communication, and interpersonal skills. You should have a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.

We offer a competitive salary range of $140,000 - $180,000 per year, depending on your location and experience. Benefits include comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, free and confidential counseling support, and career development opportunities.

American Express is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Please note that an offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



  • Gurgaon, Haryana, India American Express Full time

    **About American Express**We're a global services company that provides customers with access to products, experiences, and benefits through exclusive collaborations. With a strong commitment to diversity, equity, and inclusion, we strive to create an environment where everyone feels valued and empowered.**Salary:** The estimated annual salary for this role...


  • Gurgaon, Haryana, India myGwork Full time

    About the Company: American Express is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.A Message to Candidates: Please do not contact the recruiter directly.Your Role: You Lead the Way. We've Got Your Back.About the Job: With the right backing, people and businesses have the power to progress in...


  • Gurgaon, Haryana, India American Express Full time

    Job SummaryWe are seeking a highly skilled Global Risk Mitigation Specialist to join our team at American Express.About the RoleThis is an exciting opportunity to work in a fast-paced metric-driven environment, where you will be responsible for identifying and mitigating credit and fraud risks.As a Global Risk Mitigation Specialist, you will be required to...


  • Gurgaon, Haryana, India American Express(India)private limited Full time

    Unlock Career Growth with American ExpressWe are seeking a highly skilled Senior Business Analyst to join our Global Merchant & Network Services (GMNS) team in Gurgaon. As a key member of our analytics team, you will drive business growth by developing and executing strategic insights and analytical solutions.About the Role:Develop and execute actionable...


  • Gurgaon, Haryana, India myGwork Full time

    This role offers a competitive salary of $120,000 per year. As a Director of International Card Services India Market Legal Entity Control Management at American Express, you will lead critical workstreams on complex multi-year change management initiatives to establish and ensure effective controls frameworks and monitoring oversight procedures for Third...


  • Gurgaon, Haryana, India myGwork Full time

    Director-Risk Management Job DescriptionAre you a seasoned data risk management professional looking for a challenging role? We're seeking an experienced Director-Risk Management to join our team at American Express, a leading global payments and financial services company. As part of the Global Risk & Compliance organization, this role will play a pivotal...


  • Gurgaon, Haryana, India Pinkerton Full time

    Job SummaryThe Global Risk Management Consultant will play a key role in coordinating service delivery functions across India, including ongoing client relationship management, financial management, people engagement, business acumen, operational excellence, and administrative oversight. This position partners with Pinkerton's Enterprise Clients (PEC)...


  • Gurgaon, Haryana, India Orange Business Services Full time

    Role Overview As the Global Customer Service Operations Manager at Orange Business Services, you will be responsible for the overall accountability of delivering high-quality solutions to our multinational customers. Your primary focus will be on ensuring the seamless delivery of services, meeting service level agreements (SLAs), and maintaining strong...


  • Gurgaon, Haryana, India AMEX Full time

    Job DescriptionWe are seeking a highly skilled Risk Management Specialist to join our team. As a key member of our organization, you will be responsible for ensuring that our operational risk management framework is effective in identifying, assessing, and mitigating risks across our global merchant and network services.About the RoleThis role requires a...


  • Gurgaon, Haryana, India TBO Full time

    Transform the Travel Industry with TBOTBO, a global leader in technology-led travel distribution networks, is seeking an exceptional Sales Effectiveness Leader to spearhead our growth strategy.About the Role:We are looking for a seasoned professional with expertise in sales, customer communications, and process development. As a Sales Effectiveness Leader,...


  • Gurgaon, Haryana, India ACZ Global Pvt Ltd Full time

    About ACZ Global Pvt LtdACZ Global Pvt Ltd is a leading company in the BFSI sector, committed to delivering high-quality services and solutions. We are currently seeking an experienced Senior Compliance Specialist - Risk Management to join our team.Job Description:We are looking for a skilled Senior Compliance Specialist to manage risk management programs...


  • Gurgaon, Haryana, India AMEX Full time

    About the RoleWe are seeking a highly skilled Strategic Product Leader to join our Global Operational Risk & Oversight organization within Global Risk and Compliance (GRC) at American Express. This is a critical role that requires a strong understanding of risk management, product development, and strategic leadership.Job DescriptionThis position involves...


  • Gurgaon, Haryana, India exl Full time

    About This RoleWe are seeking a highly skilled Strategic Risk Management Leader to join our team at EXL.Key ResponsibilitiesTier 1 Decision Making: Monitor and analyze high-risk gift card transactions in real-time, making critical decisions that impact revenue and customer satisfaction.Risk Assessment and Mitigation: Utilize departmental policies to identify...


  • Gurgaon, Haryana, India AKM Global Full time

    Job DescriptionA dynamic opportunity awaits an experienced Risk Management Specialist to join our team at AKM Global.Company OverviewAKM Global is a premier professional services firm with specialization in tax, consulting and co-sourcing services. Our expertise spans M&A, India entry strategy, transaction advisory, valuation, transfer pricing, tax...


  • Gurgaon, Haryana, India Colt Technology Services Full time

    Colt Technology Services is a leading provider of network, voice and data centre services to thousands of businesses around the world.Job OverviewThis role is part of our transformation efforts, growing new services and teams to facilitate and drive the business to the next level. We empower people, not tell them what to do.We give our people the opportunity...


  • Gurgaon, Haryana, India myGwork Full time

    Company Overview:American Express is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.We're seeking a seasoned Digital Product Director to lead our Global Risk and Compliance organization in implementing innovative technology solutions for risk management.About the Role:You will own the...


  • Gurgaon, Haryana, India myGwork Full time

    We are committed to creating a diverse and inclusive environment where everyone feels valued and respected. At American Express, you'll be part of a global community that shares our values of integrity, customer satisfaction, and innovation.About the RoleThis is an exciting opportunity for a skilled Strategic Business Operations Manager to join our team in a...


  • Gurgaon, Haryana, India Mancer Consulting Services Full time

    Mancer Consulting Services is seeking a seasoned Strategic Technology Director for Global Markets to spearhead technological innovation and drive business growth in the financial sector.With a proven track record of leading complex technology transformations, you will oversee the development and implementation of cutting-edge trading systems, market data...


  • Gurgaon, Haryana, India American Express Full time

    About the RoleAs a Fraud Risk Management Specialist at American Express, you will play a critical role in identifying and mitigating fraudulent activities, ensuring the security of our customers' financial information.ResponsibilitiesMaking proactive attempts to identify fraudulent charges via inbound and outbound callsAnswering inbound calls from Card...


  • Gurgaon, Haryana, India TMF Group Full time

    About TMF GroupTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10,000 experts and 125 offices in 86 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll,...