
Senior Gold Loan Portfolio Manager
5 days ago
Job Summary
We are seeking a highly skilled and experienced Financial Operations Manager to oversee the management of our gold loan portfolio.
- Main Responsibilities: Manage and optimize the gold loan portfolio for business growth.
- Cash Handling: Ensure accurate and efficient cash collection and handling processes.
- Cashbook and Closing Process: Maintain accurate records of cash transactions and complete closing processes.
- Customer Interaction: Provide exceptional customer service and support.
- Gold Loan Redemption: Efficiently process redemption of gold loans in software registers.
- Safe Custody: Ensure safe custody of gold ornaments.
- MIS Reporting and Documentation: Generate MIS reports and maintain accurate documentation.
- Customer Follow-up: Regularly follow up with customers for new business opportunities and loan recovery.
- Customer Issue Resolution: Effectively resolve customer issues related to gold loan redemption.
- Packet Transfer and Acknowledgement: Process gold loan packets transfer and acknowledgement efficiently.
Requirements:
- Education: Any graduate degree from a recognized university.
- Experience: 2-5 years of experience in the jewellery or gold loan industry, preferably with a background in finance or operations.
- Skill Requirements:
- Computer and Excel Skills: Proficient in using computers and excel for data analysis and reporting.
- Industry Experience: Must have experience working in the jewellery or gold loan industry.
- Cash Handling Experience: Required experience in cash handling and management.
- Planning and Organization: Strong planning and organizational skills to manage multiple tasks and responsibilities.
- Business Communication and Negotiation Skills: Excellent business communication and negotiation skills to interact with customers and stakeholders.
- Time Management and People Management: Effective time management and people management skills to lead teams and achieve goals.
- Client Service and Result Oriented: Excellent client service and result-oriented approach to drive business growth and customer satisfaction.
Work Details:
- Job Type: Full-time employment opportunity.
- Pay: Competitive salary package.
- Relocation: Ability to commute or relocate to Panvel, Maharashtra.
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