Senior Gold Loan Portfolio Manager

5 days ago


Panvel, Maharashtra, India beBeeCashier Full time ₹ 25,00,000 - ₹ 30,00,000

Job Summary

We are seeking a highly skilled and experienced Financial Operations Manager to oversee the management of our gold loan portfolio.

  • Main Responsibilities: Manage and optimize the gold loan portfolio for business growth.
  • Cash Handling: Ensure accurate and efficient cash collection and handling processes.
  • Cashbook and Closing Process: Maintain accurate records of cash transactions and complete closing processes.
  • Customer Interaction: Provide exceptional customer service and support.
  • Gold Loan Redemption: Efficiently process redemption of gold loans in software registers.
  • Safe Custody: Ensure safe custody of gold ornaments.
  • MIS Reporting and Documentation: Generate MIS reports and maintain accurate documentation.
  • Customer Follow-up: Regularly follow up with customers for new business opportunities and loan recovery.
  • Customer Issue Resolution: Effectively resolve customer issues related to gold loan redemption.
  • Packet Transfer and Acknowledgement: Process gold loan packets transfer and acknowledgement efficiently.

Requirements:

  • Education: Any graduate degree from a recognized university.
  • Experience: 2-5 years of experience in the jewellery or gold loan industry, preferably with a background in finance or operations.
  • Skill Requirements:
    • Computer and Excel Skills: Proficient in using computers and excel for data analysis and reporting.
    • Industry Experience: Must have experience working in the jewellery or gold loan industry.
    • Cash Handling Experience: Required experience in cash handling and management.
    • Planning and Organization: Strong planning and organizational skills to manage multiple tasks and responsibilities.
    • Business Communication and Negotiation Skills: Excellent business communication and negotiation skills to interact with customers and stakeholders.
    • Time Management and People Management: Effective time management and people management skills to lead teams and achieve goals.
    • Client Service and Result Oriented: Excellent client service and result-oriented approach to drive business growth and customer satisfaction.

Work Details:

  • Job Type: Full-time employment opportunity.
  • Pay: Competitive salary package.
  • Relocation: Ability to commute or relocate to Panvel, Maharashtra.


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