Head of Training Program Development

20 hours ago

Mumbai, Maharashtra, India beBeeProgramManagement Full time ₹ 50,00,000 - ₹ 1,00,00,000
Job Summary

We are seeking a seasoned professional to lead our training and upskilling charter for India Cross Border Trade. As a key member of our team, you will design, implement, and oversee training programs that enhance the skills and performance of our associates.

Responsibilities:
  • Assess training needs through surveys, interviews, and consultation with managers.
  • Design, develop, and deliver effective training programs and materials for associates at all levels.
  • Oversee onboarding programs for new hires and ongoing development for current employees.
  • Evaluate the effectiveness of training programs and make improvements as needed.
  • Collaborate with department leaders to ensure training aligns with business objectives.
  • Track training participation and maintain accurate records.
Requirements:
  • Masters / Post Graduate Degree
  • 5+ years of experience in training, learning and development, or a related field.
  • Strong knowledge of instructional design and adult learning principles.
  • Excellent communication, presentation, and organizational skills.
  • Proficiency with learning management systems (LMS) and training software.
  • Understanding of eCommerce and cross border trade space.
  • Certification in training or development (e.g., CPTD, ATD, SHRM-CP).
  • Experience in retail or large-scale operations.
  • Ability to analyze data and report on training effectiveness.

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