
Head Functional Training
3 days ago
Job Title: Head Functional Training (PCDR)
Location: Worli, Mumbai
Experience Required: 12–15 years
Industry: F&B / Restaurants (Premium or Luxury Dining preferred)
Functional Area: Learning & Development / Training
Role Category: Senior Management
Employment Type: Full Time, Permanent
Education: Graduate or Postgraduate in Hospitality Management
Key Responsibilities:
- Lead the functional training strategy for a premium casual dining format (PCDR), ensuring alignment with brand standards and operational goals.
- Design, develop, and execute training programs across statutory compliance, product knowledge, guest service excellence, and infrastructure platforms.
- Build scalable training modules for kitchen and service teams to ensure consistent consumer experience and operational efficiency.
- Drive capability development and cultural alignment across restaurant formats.
- Support new store openings with end-to-end training design, delivery, and coordination.
- Collaborate with leadership to embed a culture of continuous learning and performance.
Ideal Candidate Profile:
- Proven experience in hospitality training across FOH/BOH functions, preferably in premium or luxury dining environments.
- Strong strategic mindset with hands-on execution capabilities.
- Excellent communication and stakeholder management skills.
- Demonstrated ability to lead teams and build training frameworks from the ground up.
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