Training Manager( hospitality)

7 days ago

Mumbai, Maharashtra, India Independent Consultant Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Title : Manager – Training and Quality Assurance

Reports To : Director Operations- India

Job Summary: To develop a team of highly motivated, committed and knowledgeable staff

that implement the "philosophy" of the company and leave a lasting impression on our guests.

To coordinate effectively with Unit Heads and Unit Chefs to maintain a high level of quality and

hygiene standards throughout the organization, this includes premises and team members.

Job Description

Training:

  1. Develop and conduct, on a regular basis, an effective induction program that creates a

welcoming and a lasting impression on a new recruit.

  1. To identify and plan training programs required for each department through analysis of

mystery guest audits, customer feedback, annual appraisal forms, HOD and team member's

feedback.

  1. Liaise with ICT team to establish training programs for POS/PMS/computerized systems

across all units.

  1. To prepare a monthly/quarterly training schedule for all Units that comprises of the following

trainings: induction, soft skills and hard skills, refresher and new training programs, and

liaise objectively with Unit Heads to execute the same.

  1. To maintain and update the training MIS to record training and progress of each team

member within the group.

  1. Ensure that statutory training requirements are met and well documented.

  2. To provide a career path for team members and certify at the time of confirmation, appraisal

and promotion that each team member has completed all the necessary training

requirements.

  1. To assist the Human Resource department with recruitment and help co-ordinate campus

interviews.

  1. To identify a team of departmental trainers, organize a "train the trainer program" for the

selected individuals and monitor their progress.

  1. Responsible for making training budget for the group. Ensure that the costs of the planned

program are within budgets, particularly in case of outsourced training.

  1. To be updated on the latest training techniques that is of the highest standards.

  2. To develop a Rewards & Recognition Scheme for the group and execute it effectively.

  3. To ensure that the notice boards across all units are neatly maintained and regularly

updated to reflect the latest IOCs and happenings.

  1. To liaise with the Human Resources team to ensure that the employee event calendar is

formulated and executed.

  1. Ensure inputs received from FHRAI and other industry associations are shared with the

required team members for their knowledge and action as required.

  1. Be a point of contact between the team members and the Unit Head's/Human Resources

team and highlight any team members concerns in a correct manner.

  • Assistant Training Manager

    1 day ago

    Navi Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    We are looking for a skilled Assistant Training Manager to join our team, with 4-8 years of experience in the hospitality industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills.Roles and ResponsibilityDevelop and implement comprehensive training programs to enhance...

  • Training Officer

    1 week ago

    Mumbai, Maharashtra, India RARE Hospitality & Service Pvt Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionRARE Hospitality & Services Pvt Ltd is a leading Comprehensive Facility Management company with over three decades of experience. As part of the billion-dollar Indian multinational firm, SIS Group Enterprise, we provide end-to-end solutions with a Pan-India presence. Our expertise spans various sectors such as Healthcare, Hospitality,...

  • Hospitality Manager

    5 days ago

    Mumbai, Maharashtra, India Av Gangadhran Hospitalit Hr Services Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAv Gangadhran Hospitalit Hr Services Llp is a hospitality company based in gujarat, India. Our company specializes in providing exceptional hospitality services. We are committed to delivering the highest standards of service to our clients and ensuring their satisfaction.Role DescriptionThis is a full-time on-site role for a Hospitality...

  • Hospital Relationship Manager

    2 weeks ago

    Mumbai, Maharashtra, India Star Health Insurance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    JOB DESCRIPTION HOSPITAL RELATIONS MANAGERJob Title: Chief ManagerDepartment: Hospital RelationsLocation: MumbaiJob Type: Full-TimeJob Summary:The Hospital Relations Manager will be responsible for managing and optimizing the relationship between the organization and hospital partners. This role involves overseeing pricing strategies, negotiating claims,...

  • Assistant Manager Training

    7 days ago

    Mumbai, Maharashtra, India The Resort Mumbai Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Summary:The Assistant Training Manager is actively involved in planning, coordinating, and delivering training programs that enhance employee skills, improve service standards, and ensure compliance with hotel policies and brand standards. This role plays a key part in fostering a culture of continuous learning and development across all...

  • Assistant Manager Training

    2 weeks ago

    Mumbai, Maharashtra, India Nekta Food Solutions Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Key ResponsibilitiesTraining Strategy & ExecutionDevelop annual L&D plans aligned with business goals for institutional catering and airline catering units.Conduct Training Needs Analysis (TNA) for operational and support teams.Design and deliver programs on food safety, hygiene, SOP compliance, and customer service.Content DevelopmentCreate training modules...

  • Training Manager

    2 weeks ago

    Mumbai, Maharashtra, India Urban Company Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Role:Housekeeping Training ManagerAbout the CompanyUrban Company is a tech-enabled home services marketplace. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, and painting, which are delivered in the comfort of their home and at a time of their choosing.We...

  • Business Development Officer – Staffing solutions – Hospitality industry

    7 days ago

    Navi Mumbai, Maharashtra, India Madcherry Hospitality Full time ₹ 12,00,000 per year

    Job Title: Business Development Officer – staffing solutions – Hospitality industry – Madcherry HRSeniorJob Brief:We are looking for a result driven and highly motivated Sales executive / Business Development officer with experience in the travel and tourism or hospitality industry who can handle sales responsibilities.The ideal candidate will be...

  • Restaurant Manager

    7 days ago

    Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    We are looking for a skilled Restaurant Manager to join our team at JW Marriott, with 5-12 years of experience in the hospitality industry.Roles and ResponsibilityManage daily restaurant operations to ensure excellent customer service and high-quality food standards.Supervise and train staff members to achieve exceptional performance and maintain a positive...

  • Business Development Officer – Franchise sales – Hospitality industry

    7 days ago

    Navi Mumbai, Maharashtra, India Madcherry Hospitality Full time ₹ 12,00,000 per year

    Job Title: Business Development Officer – Franchise development & Investor relations – Hospitality industrySeniorJob Brief:We are looking for a dynamic and experienced Sales executive / Business Development officer to drive franchise development and attract qualified investors for leading cafe, restaurant, bar and hotel brands in the hospitality...