Training Program Developer

3 days ago


Mumbai, Maharashtra, India beBeeDeveloper Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

We are seeking a skilled Training Program Developer to join our team. The ideal candidate will have experience in designing and delivering training programs for international voice process teams.

Key Responsibilities
  • Design and deliver comprehensive training programs focused on soft skills, accent reduction, customer service, sales, and product knowledge.
  • Develop and maintain relationships with clients to understand their requirements and preferences for training delivery.
  • Collaborate with subject matter experts to create engaging and effective learning materials.
  • Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers.
Requirements
  • Bachelor's degree in a relevant field, preferably in education or training.
  • At least 2 years of experience in training program development and delivery.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
Benefits

This role offers a competitive salary, opportunities for career growth and professional development, and a dynamic work environment.



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