Global Workforce Relations Administration Manager

19 hours ago


Noida, Uttar Pradesh, India beBeeTransformation Full time ₹ 1,04,000 - ₹ 1,30,878

Job Summary

Genpact is seeking a skilled Workforce Relations Admin Manager to oversee the management of workforce relations administration, ensuring accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee relations administration, document management, and collaborating across HR and business functions to ensure a fair and compliant workplace.

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Key Responsibilities

  • Strategic Oversight:
    • Define and implement workforce relations admin management strategies aligned with organizational goals.
    • Drive initiatives to enhance process accuracy, compliance, and efficiency.
  • Operational Leadership:
    • Manage the Workforce Relations Admin function for a global workforce, ensuring timely and accurate processing.
    • Oversee escalations and provide resolutions for complex issues.
  • Stakeholder Engagement:
    • Collaborate with HR, Finance, and external vendors to streamline operations.
    • Engage with senior leadership to align workforce relations admin management strategies with business objectives.
  • Compliance and Innovation:
    • Ensure compliance with global and local regulations.
    • Drive adoption of new technologies and automation to enhance the processes.

Requirements

The ideal candidate should have:

  • Bachelor’s degree in HR, Finance, Accounting, or a related field (MBA preferred).
  • Relevant years of Workforce Relations Admin experience, with leadership.
  • Expertise in global HR management and compliance.
  • Five Days working from Office

Preferred Qualifications/ Skills

  • Proven track record in process automation and optimization.
  • Certifications in HR management or HR operations.

Why Join Us

As a Workforce Relations Admin Manager at Genpact, you will have the opportunity to:

  • Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Equal Opportunities Employer

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.



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