
Global Workforce Relations Administration Manager
19 hours ago
Job Summary
Genpact is seeking a skilled Workforce Relations Admin Manager to oversee the management of workforce relations administration, ensuring accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee relations administration, document management, and collaborating across HR and business functions to ensure a fair and compliant workplace.
">Key Responsibilities
- Strategic Oversight:
- Define and implement workforce relations admin management strategies aligned with organizational goals.
- Drive initiatives to enhance process accuracy, compliance, and efficiency.
- Operational Leadership:
- Manage the Workforce Relations Admin function for a global workforce, ensuring timely and accurate processing.
- Oversee escalations and provide resolutions for complex issues.
- Stakeholder Engagement:
- Collaborate with HR, Finance, and external vendors to streamline operations.
- Engage with senior leadership to align workforce relations admin management strategies with business objectives.
- Compliance and Innovation:
- Ensure compliance with global and local regulations.
- Drive adoption of new technologies and automation to enhance the processes.
Requirements
The ideal candidate should have:
- Bachelor’s degree in HR, Finance, Accounting, or a related field (MBA preferred).
- Relevant years of Workforce Relations Admin experience, with leadership.
- Expertise in global HR management and compliance.
- Five Days working from Office
Preferred Qualifications/ Skills
- Proven track record in process automation and optimization.
- Certifications in HR management or HR operations.
Why Join Us
As a Workforce Relations Admin Manager at Genpact, you will have the opportunity to:
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Equal Opportunities Employer
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
-
Workforce Management
5 days ago
Noida, Uttar Pradesh, India Servion Global Solutions Full timeWe are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Workforce Management (WFM):- Manage forecasting, scheduling, real-time adherence...
-
Workforce Management
3 days ago
Noida, Uttar Pradesh, India Servion Global Solutions Full timeWe are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment. Key Responsibilities: Workforce Management (WFM): Manage forecasting, scheduling, real-time...
-
Workforce Management
7 days ago
Noida, Uttar Pradesh, India Servion Global Solutions Full timeWe are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Workforce Management (WFM):Manage forecasting, scheduling, real-time adherence...
-
Workforce Relations Specialist
3 days ago
Noida, Uttar Pradesh, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 12,00,000Job OpportunityThis role is pivotal in supporting workforce relations by maintaining accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns.Key ResponsibilitiesMaintain detailed and organized records of all case-related activities in accordance with internal policies and...
-
Expert Workforce Management Specialist
22 hours ago
Noida, Uttar Pradesh, India beBeeKronos Full time ₹ 1,20,00,000 - ₹ 1,50,00,000Job Description:As an expert professional, we are seeking someone to provide top-notch application support and configuration for enterprise-wide workforce management systems. This role requires strong functional and technical knowledge of Kronos modules, payroll processes, and integrations with HRMS platforms.The ideal candidate will have hands-on experience...
-
Manager-WF Data Administration
1 day ago
Noida, Uttar Pradesh, India Genpact Full timeJob DescriptionReady to shape the future of workAt Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises...
-
Senior Workforce Data Specialist
3 days ago
Noida, Uttar Pradesh, India beBeeData Full time ₹ 18,73,250 - ₹ 25,10,500Workforce Data AdministratorJob Description:We are seeking an experienced Workforce Data Administrator to join our team. The successful candidate will be responsible for the administration of workforce data, ensuring accuracy and completeness of employee records.Key Responsibilities:Data Management:Collect, validate, and manage large datasets to ensure...
-
Senior Client Relationship Manager
4 weeks ago
Noida, Uttar Pradesh, India Maven Workforce Inc. Full timeJob Title: Client PartnerLocation: Noida (Onsite)Work Days: 5 Days Working (Monday to Friday)Company: Maven WorkforceJob Summary:We are looking for a proactive and driven client partner to join our team at Maven Workforce. The ideal candidate will be responsible for building and maintaining strong B2B client relationships, ensuring high client satisfaction,...
-
Global Talent Acquisition Strategist
3 days ago
Noida, Uttar Pradesh, India beBeeTalent Full time ₹ 15,00,000 - ₹ 30,00,000Senior Talent Acquisition LeaderThis is a pivotal role within our organization, requiring an exceptional leader to drive the global recruitment strategy and foster a talented workforce.About the RoleThe successful candidate will be responsible for developing and executing a strategic recruitment plan that aligns with business objectives.They will collaborate...
-
Workforce Optimization Specialist
7 days ago
Noida, Uttar Pradesh, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 12,00,000Job DescriptionWe are seeking a skilled workforce management professional to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Manage forecasting, scheduling, real-time adherence (RTA), and capacity planning using WFM tools.Coordinate shift bids,...