Expert Workforce Management Specialist

13 hours ago


Noida, Uttar Pradesh, India beBeeKronos Full time ₹ 1,20,00,000 - ₹ 1,50,00,000
Job Description:

As an expert professional, we are seeking someone to provide top-notch application support and configuration for enterprise-wide workforce management systems. This role requires strong functional and technical knowledge of Kronos modules, payroll processes, and integrations with HRMS platforms.

The ideal candidate will have hands-on experience in Kronos Workforce Management and a solid understanding of payroll processing, labor compliance, and workforce scheduling.

They should also be skilled at integrating with SAP/SuccessFactors using REST APIs, ensuring data accuracy across systems.

A collaborative approach is essential for this role, requiring the ability to work closely with various teams for gathering requirements and implementing new features.

Key Responsibilities:
  • End-to-end application support for global stakeholders.
  • Configuration and maintenance of time & attendance, payroll rules, accruals, schedules, and employee master records.

Additional Key Areas of Responsibility Include:

  • Employee Maintenance: User profile creation, modification, and termination.
  • Profiles/Policies: Timesheets, accruals, pay periods, schedules, holiday calendars, security roles, and compliance rules.
  • Global Setup: Company setup, cost centers, notifications, workflows, and groups.
Required Skills and Qualifications:
  • Hands-on experience in Kronos Workforce Management.
  • Strong understanding of payroll processing, labor compliance, and workforce scheduling.
  • Ability to integrate with SAP/SuccessFactors using REST APIs.
  • Collaborative mindset with experience working closely with multiple teams.
Benefits:
  • Opportunity to work with a team focused on delivering exceptional customer experiences.
  • Chance to develop skills and expertise in workforce management and related areas.
  • Collaborative environment that values open communication and teamwork.
Others:

This is a unique opportunity to leverage your skills and experience to drive business growth and excellence.



  • Noida, Uttar Pradesh, India Servion Global Solutions Full time

    We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Workforce Management (WFM):- Manage forecasting, scheduling, real-time adherence...


  • Noida, Uttar Pradesh, India Servion Global Solutions Full time

    We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment. Key Responsibilities: Workforce Management (WFM): Manage forecasting, scheduling, real-time...


  • Noida, Uttar Pradesh, India Servion Global Solutions Full time

    We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Workforce Management (WFM):Manage forecasting, scheduling, real-time adherence...


  • Noida, Uttar Pradesh, India beBeeInforWfm Full time ₹ 25,00,000 - ₹ 40,00,000

    Job TitleWe are seeking a seasoned Infor WFM professional who will serve as an expert in Infor Workforce Management solutions.">">Analyze and map complex business processes to develop scalable and effective solutions tailored to client requirements.">Collaborate with clients to design, mobilize, present, and deliver complete end-to-end solutions using Infor...


  • Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Description:We are looking for a skilled specialist to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Manage forecasting, scheduling, real-time adherence (RTA), and capacity planning using WFM tools.Coordinate shift bids, schedule changes,...


  • Noida, Uttar Pradesh, India beBeeStrategic Full time ₹ 1,80,44,400 - ₹ 2,02,46,000

    Workforce Strategy AdvisorAs a trusted advisor to senior HR and business leaders, you will leverage data-driven insights to inform strategic workforce planning, talent management, and organizational effectiveness initiatives.Key responsibilities include:Supporting senior leaders in research, analysis, and problem-solvingCollaborating with stakeholders to...


  • Noida, Uttar Pradesh, India beBeeData Full time ₹ 18,73,250 - ₹ 25,10,500

    Workforce Data AdministratorJob Description:We are seeking an experienced Workforce Data Administrator to join our team. The successful candidate will be responsible for the administration of workforce data, ensuring accuracy and completeness of employee records.Key Responsibilities:Data Management:Collect, validate, and manage large datasets to ensure...


  • Noida, Uttar Pradesh, India beBeeTransformation Full time ₹ 1,04,000 - ₹ 1,30,878

    Job SummaryGenpact is seeking a skilled Workforce Relations Admin Manager to oversee the management of workforce relations administration, ensuring accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee...


  • Noida, Uttar Pradesh, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a skilled workforce management professional to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Manage forecasting, scheduling, real-time adherence (RTA), and capacity planning using WFM tools.Coordinate shift bids,...


  • Noida, Uttar Pradesh, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OpportunityThis role is pivotal in supporting workforce relations by maintaining accurate and compliant documentation, preparing detailed case summaries, and assisting in internal investigations to address employee concerns.Key ResponsibilitiesMaintain detailed and organized records of all case-related activities in accordance with internal policies and...