Workforce Management

We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment. Key Responsibilities:Workforce Management (WFM):Manage forecasting, scheduling, real-time adherence...

Job Description:The WFM Manager/Business Partner role plays a pivotal part in partnering with stakeholders, operations, and clients to ensure optimal workforce planning, scheduling, capacity management, and real-time performance monitoring. The role acts as a strategic advisor to business leaders on staffing, productivity, and cost optimization, while...

We are seeking an experienced WFM Consultant who will act as a subject matter expert in Workforce Management solutions. This role requires in-depth domain knowledge, the ability to map complex business processes, and the capability to design and deliver robust technical or functional solutions to meet the needs of our clients.Key Roles &...

Workforce Relations Admin ManagerGenpact is seeking an experienced Workforce Relations Admin Manager to maintain accurate and compliant documentation, prepare detailed case summaries, and assist in internal investigations to address employee concerns.The ideal candidate will possess a strong background in employee relations administration, document...

Job DescriptionThe role of Business Partner Manager is a strategic position that requires partnership with business stakeholders, operations, and clients to ensure optimal workforce planning, scheduling, capacity management, and real-time performance monitoring.

Backend Operations InternCompany: Lions Workforce SolutionLocation: NoidaDuration: 3 MonthsType: Internship (with potential for full-time conversion)Reports To: Backend Operations Mnager / Technical LeadAbout Lions Workforce Solution:Lions Workforce Solution is a fast-growing company providing comprehensive workforce solutions across industries. We are...

OverviewBuild the FutureCould your creative thinking build the future? McGraw Hill makes a difference for learners and educators across the world. Our team needs individuals with new ideas who connect with people in innovative ways.What is this about?As our newWorkforce Analyst-Customer Service,you will be responsible for real-time and/or intraday management...

Req ID:323251We are currently seeking a Workforce Planning Level 2 Fulfillment Solution Partner to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).As a Level 2 Fulfillment Solution Partner in NTT DATA, you will have the opportunity to work with a global organization supporting various technologies. Each person within the Workforce Planning Team...

Job Title:Senior US IT RecruiterCompany:Maven WorkforceLocation:Noida (Onsite)Working Days:5 Days a WeekAbout the Role:Maven Workforce is looking for an experiencedSenior US IT Recruiterwith3–5 years of proven expertisein sourcing for the US market. The ideal candidate must be hands-on withLinkedIn Recruiter (end-to-end sourcing)and well-versed inX-Ray...

Lead the Human Resources function at a rapidly growing fast food enterprise, shaping workforce strategy to support aggressive expansion plans. Develop and implement comprehensive HR strategies, drive strategic initiatives in talent management, organizational development, and culture-building.">Key Responsibilities: