Workforce Management Specialist

7 days ago

Noida, Uttar Pradesh, India beBeeWfmconsultant Full time ₹ 20,00,000 - ₹ 25,00,000

We are seeking an experienced WFM Consultant who will act as a subject matter expert in Workforce Management solutions. This role requires in-depth domain knowledge, the ability to map complex business processes, and the capability to design and deliver robust technical or functional solutions to meet the needs of our clients.

Key Roles & Responsibilities:

  • Serve as an expert in Infor applications, specifically within the WFM domain, demonstrating comprehensive industry knowledge to enhance and expand the practice.
  • Analyze and map complex business processes to develop scalable and effective solutions tailored to client requirements.
  • Collaborate with clients to design, mobilize, present, and deliver complete end-to-end solutions using Infor applications.
  • Lead discussions with clients regarding proposed solutions, architectural designs, and implementation roadmaps.
  • Drive Infor implementation projects from initial discovery through to sustainment, ensuring they meet predefined objectives.
  • Exhibit application-level functional or technical expertise on the Infor WFM platform to aid in solution development.
  • Provide guidance to clients based on industry best practices to deliver efficient Workforce Management solutions.
  • Collaborate with various stakeholders to maintain robust customer relationships, ensuring a clear understanding of project goals and deliverables.
  • Develop comprehensive strategies for migration, integration, testing, and deployment of Infor solutions.

  • Workforce Management

    3 weeks ago

    Noida, Uttar Pradesh, India Servion Global Solutions Full time

    We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment.Key Responsibilities:Workforce Management (WFM):- Manage forecasting, scheduling, real-time adherence...

  • Workforce Management

    2 weeks ago

    Noida, Uttar Pradesh, India Servion Global Solutions Full time

    We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment. Key Responsibilities:Workforce Management (WFM):Manage forecasting, scheduling, real-time adherence...

  • Workforce Management

    3 weeks ago

    Noida, Uttar Pradesh, India Servion Global Solutions Full time

    We are looking for a skilled WFM & QM Specialist with hands-on experience in Verint, Calabrio, or NICE platforms to support the effective management of workforce planning, real-time monitoring, and quality assurance activities in a contact center environment. Key Responsibilities: Workforce Management (WFM): Manage forecasting, scheduling, real-time...

  • Operations Workforce Manager

    1 week ago

    Noida, Uttar Pradesh, India beBeeWorkforce Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Description:The WFM Manager/Business Partner role plays a pivotal part in partnering with stakeholders, operations, and clients to ensure optimal workforce planning, scheduling, capacity management, and real-time performance monitoring. The role acts as a strategic advisor to business leaders on staffing, productivity, and cost optimization, while...

  • HR Workforce Manager

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeEmployee Full time ₹ 1,04,000 - ₹ 1,30,878

    Workforce Management SpecialistThis role focuses on employee productivity, retention, and overall workforce management. The ideal candidate will be skilled at fostering positive employee relations, managing grievances, and implementing various HR initiatives.Engage in strategic discussions with business leaders regarding employee productivity and retention...

  • Client Engagement Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Maven Workforce Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title:Client Engagement ManagerLocation:Noida (Work from Office – 5 Days)Experience:5–10 YearsCompany:Maven Workforce (Staffing & Recruitment Solutions)About Maven WorkforceMaven Workforce is a leading staffing and recruitment solutions provider, empowering organizations with the right talent and workforce strategies. We specialize in building strong...

  • Workforce Automation Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeAutomation Full time ₹ 25,00,000 - ₹ 50,00,000

    Job OpportunityA highly skilled Workforce Automation Specialist is required to drive our team forward at ITC Infotech.About the Role:Develop and implement scenarios, modules, routes, and connectors in Workfront Fusion for seamless integration with enterprise systems.Possess a deep understanding of Workfront API and API explorer, as well as universal...

  • Customer Success Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Maven Workforce Inc. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company:Maven WorkforceLocation:Noida (5 Days Working from Office)Experience Required:5–10 YearsIndustry:Staffing & RecruitmentAbout Maven WorkforceMaven Workforce is a dynamic staffing and talent solutions company committed to delivering high-quality workforce solutions to clients across industries. We specialize in connecting great talent with...

  • Strategic Workforce Partnership Specialist

    7 days ago

    Noida, Uttar Pradesh, India beBeeBusinessPartner Full time ₹ 4,00,000 - ₹ 8,00,000

    Job DescriptionThe role of Business Partner Manager is a strategic position that requires partnership with business stakeholders, operations, and clients to ensure optimal workforce planning, scheduling, capacity management, and real-time performance monitoring.

  • Senior Workforce Strategist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeWorkforce Full time ₹ 80,00,000 - ₹ 1,20,00,000

    We are seeking a seasoned Workforce Professional to lead the effective planning, execution and monitoring of workforce activities in our contact center environment.Key Responsibilities:Workforce Management:Manage forecasting, scheduling, real-time adherence, and capacity planning using industry-leading tools such as Verint, Calabrio, and NICE IEX.Coordinate...