Automobile Service Champion

1 month ago


Pune, Maharashtra, India 2coms Full time
Job Title: Automobile Service Champion

We are seeking a highly skilled and experienced Automobile Service Champion to join our team at 2coms. As a key member of our service team, you will be responsible for providing exceptional customer service, diagnosing and repairing vehicles, and ensuring that our customers receive the highest level of service.

Key Responsibilities:
  • Customer Handling: Receive and greet customers with a smile, verify service requests, and capture customer feedback.
  • Diagnosis: Analyze and diagnose vehicle issues, update diagnosis reports, and perform repairs.
  • System Handling: Track customer complaints, operate the Workshop Management System, and update operational status.
  • Technical Repairs: Service Champions should be equipped with knowledge on OLA Scooter, repair/replace parts, and stay updated on OLA technical curricular.
  • Process and Operational: Adhere to process, ensure bays are clearly marked, and perform invoicing and payment collections.
  • Parts Operation: Audit inventory, perform GRN, and maintain inventory at the Experience Centre.
  • Safety and Compliance: Wear uniform and protective gear, use protective gear while repairing, and ensure fire fighting equipment is in place.
Requirements:
  • Only male candidates.
  • Minimum qualification: 12th+diploma/graduation/post graduation.
  • Minimum experience: 1 year in an automobile industry in the service sector.
Benefits:

Up to 2.76lpa CTC including PF+ESIC.



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