Automobile Service Champion
3 weeks ago
We are seeking a highly skilled Automobile Service Champion to join our team at 2coms, an Indian multinational ride-sharing company.
Job Responsibilities- Customer Handling: Greet customers with politeness and professionalism, capture VOC, and update in the system.
- Diagnosis: Analyze and diagnose scooters to identify repairs applicable, update diagnosis report in WMS, and perform repairs if desired.
- System Handling: Track customer complaints in Zendesk, operate Workshop Management System, and update operational status on CRM and WMS systems.
- Technical Repairs: Be equipped with knowledge on OLA Scooter, repair/replace parts, and stay updated on technical curricular.
- Process and Operational: Adhere to processes, ensure bays are clearly marked, invoice, and collect payments.
- Parts Operation: Audit inventory, GRN, maintain Inventory, and reverse logistics for warranty parts.
- Safety and Compliance: Wear uniform, protective gear, handle tools properly, and ensure fire fighting equipment is in place.
- Male candidate required.
- Min qualification: 12th+diploma/ITI/ graduation/post graduation.
- Min experience: 1 year in automobile industry service sector.
$19,000 CTC including PF+ ESIC. This competitive salary reflects the market standard for this role in India, considering factors such as the job's complexity, required skills, and location.
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Automobile Service Champion
1 month ago
Pune, Maharashtra, India 2coms Full timeAbout the RoleWe are seeking a highly skilled Automobile Service Champion to join our team at 2coms. As an Automobile Service Champion, you will be responsible for providing exceptional customer service and ensuring that our customers' vehicles are repaired to the highest standards.Key ResponsibilitiesCustomer Handling: Receive customers with a smile, greet...
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Automobile Technician
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Automobile Service Expert
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Automobile Service Professional
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