Customer Experience Associate

2 weeks ago


Hyderabad, Telangana, India Inventionyard Full time
Join Inventionyard as a Customer Service Representative

We are seeking highly skilled candidates to fill the position of a Customer Service Representative. This role involves interacting with clients, addressing their queries and concerns in a professional and courteous manner.

Estimated Salary:$262000 per annum (based on location)

About the Role

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will be responsible for handling customer inquiries via phone, email, or chat, resolving issues promptly and efficiently, and providing solutions that meet the customers' needs.

About Inventionyard

Inventionyard is a leading organization committed to innovation and excellence. We strive to create a work environment that fosters growth, collaboration, and mutual respect. Our team members are our greatest assets, and we invest heavily in their development and well-being.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions and resolution outcomes.
Requirements

To be successful in this role, you must have:

  • A minimum of 0-3 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in using software applications.
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A chance to work with a talented team of professionals.


  • Hyderabad, Telangana, India Panzer Technologies Pvt Ltd Full time

    ROLE: RETAIL Associate (Male/Female) RESPONSIBILITIES: • Greet customers when they walk through the door • Ask customers what they are looking for and show them relevant products • Build rapport through conversation and honest recommendations • Ring up sales and arrange for delivery or pick-up of the customers order • Upsell extra items when...


  • Hyderabad, Telangana, India FRUGE IT SERVICES Full time

    Company Overview:FRUGE IT SERVICES is a consultancy recruitment agency that offers expert advice, analysis, and solutions to clients across various industries. With a team of 201-500 professionals, the company's headquarters is based in Hyderabad, focusing on Human Resource services.Job Overview:The position of Sr International Voice Associate at Tech...


  • Hyderabad, Telangana, India Se7en Tech IT Solutions Full time

    Discover an exciting opportunity with Se7en Tech IT Solutions as a Global Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences across various touchpoints.Salary: The estimated salary for this position is ₹2,20,000 per annum, considering the experience and location specified in the job...


  • Hyderabad, Telangana, India Regal Rexnord Full time

    About the RoleThe Customer Care Advocate III is a key member of our customer-facing team, responsible for delivering exceptional customer experiences through expert knowledge, ownership, and responsiveness. This role requires a strong understanding of our products and services, as well as the ability to build and maintain relationships with top accounts.Key...


  • Hyderabad, Telangana, India DigitalOcean Full time

    Unlock your career potential at DigitalOcean, a cutting-edge technology company that simplifies cloud computing for builders. As our Associate Customer Advocate, you will play a vital role in delivering exceptional customer experiences while leveraging your skills to drive business growth.The estimated salary range for this position is $60,000 - $80,000 per...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    Key ResponsibilitiesThe ideal candidate will be responsible for driving business results through strategic leadership, coaching, and people management.Leadership ResponsibilitiesCoach and develop team members to achieve business objectives and improve performance.Manage and lead a high-performing team of up to 25 associates, fostering a culture of continuous...


  • Hyderabad, Telangana, India Regal Rexnord Full time

    Customer Care Advocate III Role SummaryKey Responsibilities:Provide seamless customer experiences through expertise, ownership, accountability, and responsiveness.Build relationships with top accounts and handle non-routine, technical & complex customer questions with a high sense of ownership and urgency.Resolve customer issues with limited authority and...


  • Hyderabad, Telangana, India Accor Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Experience Associate to join our team at Novotel Hyderabad Airport. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.About UsNovotel Hyderabad Airport is a 292-room...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a dynamic recruitment firm that assists clients in finding suitable job opportunities.Job OverviewThis full-time position in Hyderabad, Telangana, India, is ideal for a junior professional with 1-3 years of experience.Key ResponsibilitiesBuild and maintain strong relationships with guests, ensuring a positive...


  • Hyderabad, Telangana, India Regal Rexnord Full time

    Customer Experience Expert with advanced product knowledge and experience in addressing complex customer inquiries. This role ensures a seamless customer experience through expertise, ownership, accountability, and responsiveness.Responsible for building strong customer relationships and delivering customer-centric solutions. The Customer Experience Expert...


  • Hyderabad, Telangana, India DigitalOcean Full time

    Unlock Your Potential with DigitalOceanWe are seeking a skilled and passionate individual to join our team as an Associate Customer Advocate. This is an exciting opportunity for you to grow your career, develop new skills, and make a meaningful impact on our customers' experiences.About the Role:This role involves providing top-notch support to our...


  • Hyderabad, Telangana, India FRUGE IT SERVICES Full time

    Company OverviewFRUGE IT SERVICES is a consultancy recruitment agency with a strong presence in Human Resource services. With 201-500 employees, the company's headquarters is based in Hyderabad, offering expert advice and solutions to clients across various industries.Job OverviewWe are seeking an experienced Sr International Voice Associate for our...


  • Hyderabad, Telangana, India Se7en Tech IT Solutions Full time

    At Se7en Tech IT Solutions, we are seeking a skilled Customer Support Associate to join our team. The ideal candidate will have excellent communication skills, a strong typing speed, and the ability to work in a fast-paced environment.The role will involve providing top-notch customer service to our clients, resolving issues in a timely manner, and working...


  • Hyderabad, Telangana, India HRH Next Services Pvt. Ltd. Full time

    Customer Support Associate Job DescriptionAt HRH Next Services Pvt. Ltd., we're seeking a skilled Customer Support Associate to provide top-notch customer service experiences. Key responsibilities include providing support through voice and non-voice channels, addressing customer concerns, and maintaining accurate records of...


  • Hyderabad, Telangana, India Swift Strategic Solutions Inc Full time

    Job Title: Customer Service AssociateOverviewWe are seeking a dedicated Customer Service Associate to join our team at Swift Strategic Solutions Inc. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.Key ResponsibilitiesHandle customer inquiries and complaints via phone, email, and chat.Keep...


  • Hyderabad, Telangana, India Ivy Full time

    Job Title: Customer Service AssociateAbout the Role:We are seeking a highly skilled Customer Service Associate to join our team at Ivy. As a Customer Service Associate, you will be responsible for providing award-winning standard service across all contact channels, maintaining service levels and efficiencies, and ensuring customer satisfaction.Key...


  • Hyderabad, Telangana, India PLANET GREEN INFRA PVT. LTD. Full time

    Customer Relationship Associate Job DescriptionAt PLANET GREEN INFRA PVT. LTD., we are seeking a skilled Customer Relationship Associate to join our team.Key Responsibilities:Establish and maintain relationships with potential clients through outbound calls to introduce them to our properties and schedule property viewings.Qualify leads by assessing the...


  • Hyderabad, Telangana, India Experian Full time

    Job Overview"> Experian is seeking an experienced Customer Experience Platform Engineer Leader to join our MCE division. This role plays a vital part in designing and developing the next-generation customer experience platform, utilizing cloud-based contact center as a service platforms (CCaaS) and AI/ML technologies.">About the Role"> As a Senior CX...


  • Hyderabad, Telangana, India Gamut HR Solutions Full time

    Customer Service EssentialsAs a Customer Service Associate at Gamut HR Solutions, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Welcoming customers and providing assistance with their queries.Operating store equipment, such as scanners and cash registers.Processing sales, handling cash and credit...


  • Hyderabad, Telangana, India VENKATA PRANEETH DEVELOPERS PRIVATE LIMITED Full time

    Job Title: Customer Relationship AssociateJob Summary: We are seeking a skilled Customer Relationship Associate to join our team at VENKATA PRANEETH DEVELOPERS PRIVATE LIMITED. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty to our...