Stock Market Product Sales Expert

3 days ago


Chennai, Tamil Nadu, India Scalpers Trading Academy Full time
Unlock Your Potential as a Stock Market Product Sales Expert

At Scalpers Trading Academy, we're committed to empowering traders with cutting-edge tools and expertise. As a Stock Market Product Sales Expert, you'll be at the forefront of this mission.

About Us:

We're a leading academy in Chennai, dedicated to providing personalized training to over 10,000+ retail traders worldwide. Our focus is on developing methods and strategies for trading in global markets, with a strong emphasis on Indian Markets and internationally applicable techniques.

About the Role:

This is a full-time on-site position for a Stock Market Product Sales Expert at Scalpers Trading Academy in Chennai. The ideal candidate will provide application and customer support for algorithmic trading products, ensuring seamless operations and exceptional customer satisfaction.

Key Responsibilities:

Application Support: Provide technical assistance for algorithmic trading tools, custom indicators, and trading platforms, guaranteeing smooth functionality for users.Customer Assistance: Address customer inquiries, troubleshoot issues, and resolve problems promptly to maintain high levels of customer satisfaction.Product Expertise: Gain an in-depth understanding of our trading products and strategies to assist users effectively and provide valuable insights.Feedback Collection: Gather feedback from customers to identify product improvements and collaborate closely with the development team to implement updates.Training and Onboarding: Assist in training customers on how to use trading bots, indicators, and strategies, ensuring a seamless onboarding experience.Documentation: Create and maintain comprehensive documentation, FAQs, and user guides to streamline support processes and reduce repetitive queries.Team Collaboration: Work closely with cross-functional teams, including product development, marketing, and operations, to enhance product offerings and support services.Monitoring and Reporting: Monitor system performance, report issues, and escalate complex problems to the relevant technical teams for resolution.Stock Market Expertise: Leverage knowledge of stock markets to provide contextually relevant support and guidance to trading professionals.Customer Relationship Management: Build and maintain strong relationships with customers to foster trust and loyalty, ensuring long-term engagement with our products.

Requirements:

To excel in this role, you should possess:

  • A Bachelor's Degree in a relevant field such as Finance, Economics, Business Administration, Computer Science, Information Technology, or Engineering.
  • Master's Degree in a related domain (preferably) or certifications like NISM, NCFM, or equivalent financial market certification.
  • Hands-on experience or academic exposure to trading, investments, or algorithmic trading.
  • Strong problem-solving skills and effective communication abilities.

Compensation Package:

As a valued member of our team, you can expect a competitive salary of ₹40,000 - ₹60,000 per month, depending on your qualifications and experience. We also offer a range of benefits and opportunities for professional growth and development.



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