Stock Market Trading Product Specialist

3 days ago


Chennai, Tamil Nadu, India Scalpers Trading Academy Full time

About Scalpers Trading Academy

We are a leading training academy in Chennai, providing personalized education to retail traders worldwide. Our focus is on methods and strategies for trading in global markets.

Our academy offers comprehensive education on Indian Markets and trading techniques applicable internationally. We are now launching new products related to algorithmic trading, focusing on innovation, reliability, and results.

Job Summary

We are seeking a skilled Product Sales Executive - Stock Market to provide application and customer support for our algorithmic trading products. This full-time role involves troubleshooting, training, and collaborating with teams to enhance product functionality and user experience.

Key Responsibilities

  • Provide technical support for algorithmic trading tools, custom indicators, and trading platforms.
  • Address customer inquiries, troubleshoot issues, and resolve problems promptly.
  • Gather feedback from customers to identify product improvements and work closely with the development team to implement updates.
  • Assist in training customers on how to use trading bots, indicators, and strategies.
  • Create and maintain comprehensive documentation, FAQs, and user guides.
  • Work closely with cross-functional teams to enhance product offerings and support services.
  • Monitor system performance, report issues, and escalate complex problems to the relevant technical teams.

Requirements

  • Bachelor's Degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or Engineering.
  • Master's Degree in a related field or certification in Financial Markets can be an added advantage.
  • Hands-on experience or academic exposure to trading, investments, or algorithmic trading is crucial.

Benefits

We offer a competitive salary of ₹12,00,000 per annum, along with opportunities for growth and professional development.



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