Trusted Algorithmic Trading Support Specialist

2 weeks ago


Chennai, Tamil Nadu, India Scalpers Trading Academy Full time
About Scalpers Trading Academy

Scalpers Trading Academy in Chennai is a renowned institution that provides personalized training to over 10,000+ retail traders worldwide. Our focus is on methods and strategies for trading in global markets, with a comprehensive education on Indian Markets and internationally applicable trading techniques.

Product Support Role Overview

This full-time on-site position is for a Product Support Analyst at Scalpers Trading Academy in Chennai. The successful candidate will provide application and customer support for algorithmic trading products, ensuring smooth operations and customer satisfaction.

Key Responsibilities
  • Application Support: Provide technical support for algorithmic trading tools, custom indicators, and trading platforms, ensuring smooth functionality for users.
  • Customer Assistance: Address customer inquiries, troubleshoot issues, and resolve problems promptly to ensure high levels of customer satisfaction.
  • Product Expertise: Gain an in-depth understanding of the company's trading products and strategies to assist users effectively and provide valuable insights.
  • Feedback Collection: Gather feedback from customers to identify product improvements and work closely with the development team to implement updates.
  • Training and Onboarding: Assist in training customers on how to use trading bots, indicators, and strategies, ensuring a seamless onboarding experience.
  • Documentation: Create and maintain comprehensive documentation, FAQs, and user guides to streamline support processes and reduce repetitive queries.
  • Team Collaboration: Work closely with cross-functional teams, including product development, marketing, and operations, to enhance product offerings and support services.
  • Monitoring and Reporting: Monitor system performance, report issues, and escalate complex problems to the relevant technical teams for resolution.
Requirements and Qualifications

We are looking for a highly skilled and motivated individual with the following qualifications:

  • Bachelor's Degree: A degree in a relevant field such as Finance, Economics, Business Administration, Computer Science, Information Technology, or Engineering.
  • Master's Degree (Preferred): Advanced degrees such as an MBA or Master's in Finance, Data Analytics, or a related domain can be an added advantage.
  • Certification in Financial Markets: Certifications like NISM, NCFM or any other equivalent financial market certification is a plus.
  • Stock Market Experience: Hands-on experience or academic exposure to trading, investments, or algorithmic trading is crucial.
  • Communication Skills Training: Coursework or certifications in communication, customer service, or problem-solving would be beneficial for excelling in the role.
Estimated Salary Range: ₹600,000 - ₹900,000 per annum

  • Chennai, Tamil Nadu, India Scalpers Trading Academy Full time

    Scalpers Trading Academy in Chennai is a renowned academy that has empowered over 10,000+ retail traders worldwide with personalized training on global markets. Our comprehensive education encompasses Indian Markets and trading techniques applicable internationally. We are now poised to launch new products related to algorithmic trading.Focused on...


  • Chennai, Tamil Nadu, India SrinSoft Inc Full time

    Senior Trade Finance SpecialistSrinSoft Inc is seeking a seasoned COBOL developer to implement its Trade Finance product worldwide. This role requires expertise in banking systems, trade finance systems, and strong programming skills.Key Responsibilities:Implement the Trade Finance product at customer sites globallySupport new implementations, software...


  • Chennai, Tamil Nadu, India Teamware Solutions Full time

    Job Title: Derivatives Trading Specialist Overview of the Role:We are seeking an experienced and detail-oriented Derivatives Trading Specialist to join our team at Teamware Solutions in Chennai. This role is ideal for a highly motivated individual with a solid understanding of financial markets and derivatives. About the Job:The successful candidate will...


  • Chennai, Tamil Nadu, India Teamware Solutions Full time

    Job Title: Derivatives Trading SpecialistLocation: Chennai, Tamil NaduAbout the RoleWe are seeking a skilled Derivatives Trading Specialist to join our team in Chennai. The ideal candidate will have a strong understanding of financial markets and derivatives, with experience in trade capture, trade matching, and margin processing.Key Responsibilities:Process...


  • Chennai, Tamil Nadu, India Mizuho Full time

    About MizuhoMizuho Global Services India Pvt Ltd is a subsidiary of Mizuho Bank, one of Japan's largest banks. Established in 2020, it serves as a captive global processing center for remotely handling banking and IT operations of Mizuho's domestic and overseas offices and group companies.We value a culture driven by ethical values and diversity, with our...


  • Chennai, Tamil Nadu, India Zia Solutions Full time

    We are Zia Solutions, a leading company in the industry, seeking an experienced Export-Import Documentation and Accounting Specialist to join our team.Estimated salary for this position is 20,000 per year. Location: ChennaiThis role offers a challenging opportunity in international trade and accounting, allowing you to grow professionally and personally.The...


  • Chennai, Tamil Nadu, India FXCM Full time

    Job OverviewWe are seeking a highly skilled Crypto Trade Operations Specialist to join our team at FXCM. As a key member of our operations team, you will play a crucial role in ensuring the smooth execution of trades in the emerging crypto landscape.Key Responsibilities:Trade Execution Monitoring: Conduct thorough reviews of trade execution data across all...


  • Chennai, Tamil Nadu, India BNY Full time

    Role OverviewWe are seeking a highly skilled Global Trade Finance Specialist to join our GPTSO – Trade Servicing team in Pune. As a key member of our team, you will play a critical role in managing daily business requirements and ensuring trade transactions are accurately performed.Job ResponsibilitiesManage daily business requirements and ensure trade...


  • Chennai, Tamil Nadu, India 2coms Full time

    We are seeking an experienced Trade Finance specialist to join our team at 2coms in Chennai. As a key member of our financial operations team, you will play a critical role in managing and executing trade finance transactions efficiently.About the Role:Handle People and allocate/manage people resources for Business as Usual (BAU) managementEnsure submission...


  • Chennai, Tamil Nadu, India Mizuho Full time

    **Job Overview:**At Mizuho, we're committed to creating a culture that's driven by ethical values and supports diversity in all its forms. Our company is built on three key pillars - Mutual Respect, Discipline, and Transparency.**What We Offer:**A role that offers immense exposure and learning opportunitiesExcellent career growth prospectsThe chance to work...


  • Chennai, Tamil Nadu, India CHANLONG MANUFACTURING TRADING PVT Full time

    At CHANLONG MANUFACTURING TRADING PVT, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will play a vital role in delivering exceptional service to our customers.We offer a competitive salary of $45,000 - $55,000 per annum, commensurate with experience and qualifications.Job...


  • Chennai, Tamil Nadu, India BNY Full time

    At BNY, we empower our employees to grow and succeed in a dynamic work environment.We're seeking a skilled Trade Finance Specialist for the role of Cash Processing and Funds Transfer to join our GPTSO – Trade Servicing team in Pune. This is an exciting opportunity to make a meaningful impact in the financial services industry.In this role, you'll be...


  • Chennai, Tamil Nadu, India AUM Capital Market Pvt. Ltd. Full time

    **About the Role:**AUM Capital Market Pvt. Ltd. is seeking a skilled Financial Markets Specialist to join our team.We are looking for an experienced professional to work with us in placing Government Securities, State Development Loans and Corporate Bonds in Pension Funds Trusts and Corporate Treasuries.The successful candidate will have excellent...


  • Chennai, Tamil Nadu, India Covenant Consultants Full time

    Job DescriptionCovenant Consultants is seeking a skilled Trade Surveillance professional to join our team.The ideal candidate will possess strong analytical skills, with the ability to review and investigate market abuse trading activity generated by an automated monitoring system. They will be responsible for obtaining and uploading analysis results, as...


  • Chennai, Tamil Nadu, India Covenant Consultants Full time

    Job Description:Job Title: Trading Wind Down SpecialistWe are seeking a skilled Trading Wind Down Specialist to join our team at Covenant Consultants. The successful candidate will be responsible for executing and governing models for the PRAs Trading Wind Down programme.Key Responsibilities:Development and evaluation of potential resolution strategies for...


  • Chennai, Tamil Nadu, India CHANLONG MANUFACTURING TRADING PVT Full time

    Job Description:As a key member of the production team at CHANLONG MANUFACTURING TRADING PVT, you will play a vital role in ensuring the smooth operation of our manufacturing processes.Responsibilities:Monitor and control production equipment to maintain efficiency and productivityAssist in setting up machinery and preparing materials for production...


  • Chennai, Tamil Nadu, India FXCM Full time

    We are seeking highly motivated and experienced individuals to join our Operations team as Arabic Language Support Specialists. The ideal candidate will possess excellent communication skills, both written and verbal, in English and Arabic.As an Arabic Language Support Specialist, you will be responsible for processing new currency trading accounts,...


  • Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full time

    About the RoleWe are seeking a highly skilled Global Trade Compliance & Packaging Specialist to join our team at 544 FLSmidth Private Limited. This role will be responsible for overseeing specific business processes, ensuring alignment with organizational goals, and driving initiatives through standardized practices.Key Responsibilities:Map and develop...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    We are seeking a skilled Machine Industry Procurement Specialist to join our team at Industrial Support Services.As a key member of our procurement team, you will be responsible for identifying potential suppliers and negotiating contracts, terms, and deadlines with vendors and suppliers.The ideal candidate will have experience in purchase activities,...


  • Chennai, Tamil Nadu, India FXCM Full time

    Job Title: Multilingual Support Specialist for Financial OperationsWe are seeking an experienced and motivated individual for a full-time position in our Operations department at FXCM.Estimated Salary: ₹8,50,000 - ₹10,00,000 per annum (depending on experience)About the RoleThis role involves providing support to clients from diverse linguistic...