Technical Solutions Specialist

7 hours ago


Chennai, Tamil Nadu, India CHANLONG MANUFACTURING TRADING PVT Full time

At CHANLONG MANUFACTURING TRADING PVT, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will play a vital role in delivering exceptional service to our customers.

We offer a competitive salary of $45,000 - $55,000 per annum, commensurate with experience and qualifications.

Job Description

The primary responsibility of this role is to provide technical solutions to customers' concerns using various strategies and tools.

You will work closely with clients, engineers, and other technicians to ensure that services are delivered effectively.

  • Frequent follow-up on service requests and provision of customer feedback.
  • Monitoring equipment and machinery performance, developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Demonstrating safe and effective equipment use to customers.
  • Making recommendations about new features and product improvements.
  • Managing inventory and reordering materials as needed.
  • Staying up-to-date with industry developments through research and workshops.
  • Presenting findings to Managers and Supervisors on a regular basis.
Required Skills and Qualifications

To be successful in this role, you must have:

  • A degree in Engineering or Information Technology and a Diploma.
  • Age below 28 years old.
  • 2-3 years of experience in a related field.
  • Proficiency in Hindi language.
Benefits

We offer a range of benefits, including:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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