IT Operations Leader

10 hours ago

Tiruppur, Tamil Nadu, India beBeeExpert Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: IT Operations Leader

This is a challenging opportunity to excel in the role of IT Operations Leader. We seek an experienced professional with a strong background in IT operations management, service availability, and operational excellence.

Key Responsibilities:

  • Managed IT infrastructure operations, including servers, networks, storage, and cloud environments.
  • Developed incident, problem, change, and event management processes in alignment with ITIL frameworks.
  • Utilized ITOM platforms to monitor and optimize performance.
  • Ensured system availability, capacity planning, disaster recovery readiness, and business continuity.
  • Created operational dashboards, KPIs, and compliance reports.
  • Automated recurring operational tasks to improve efficiency and reduce downtime.
  • Collaborated with security, applications, and business teams to ensure resilient IT services.
  • Conducted root cause analysis for critical incidents and implemented corrective actions.

Required Skills and Qualifications:

  • 10+ years of experience in IT operations management.
  • Strong knowledge of ITSM/ITOM platforms.
  • Experience in cloud infrastructure operations and IT governance standards.

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