Customer Service Host

4 weeks ago


Gurgaon, Haryana, India Orana Group Banquets & Hotels Full time

We are seeking a Customer Service Host to join our team at Orana Group Banquets & Hotels. As a key member of our service staff, you will be responsible for ensuring that all guests receive exceptional service and have an enjoyable dining experience.

About the Role

As a Customer Service Host, you will be the first point of contact for our guests, greeting them warmly and making them feel welcome. You will be responsible for seating guests, taking orders, and serving food and beverages in a timely and efficient manner.

In this role, you will work closely with our servers and kitchen staff to ensure that every guest receives top-notch service. You will also be responsible for handling customer complaints in a professional and courteous manner.

Requirements
  • Customer Service Skills: You must have excellent customer service skills, with the ability to communicate effectively with guests and colleagues.
  • Social Skills: You must be able to work well in a team environment and have strong social skills, including the ability to interact with guests from diverse backgrounds.
  • Attention to Detail: You must have strong attention to detail, with the ability to multitask and prioritize tasks effectively.

The estimated salary for this role is approximately $40,000 - $60,000 per year, depending on experience and qualifications.

This is a full-time position, with opportunities for career advancement within the company.

What We Offer
  • A Competitive Salary: We offer a competitive salary, with opportunities for bonuses and profit-sharing.
  • A Fun and Dynamic Work Environment: We have a fun and dynamic work environment, with a team of friendly and supportive colleagues.
  • Ongoing Training and Development: We offer ongoing training and development opportunities, to help you grow and succeed in your career.


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