Customer Service Representative
3 weeks ago
We are one of India's leading online insurance marketplaces, offering a wide range of insurance and financial products. Our mission is to make India's billion-plus households financially safe and secure.
Our company culture values innovation, teamwork, and professional growth. We strive to simplify insurance buying by providing customers with a platform to compare policies, understand features, and make informed decisions.
Job DescriptionThis role involves providing complete information about our products to customers, solving product or service-related issues, and maintaining customer records. You will also be responsible for giving the right pitch to potential customers and making products and services reports by collecting and analyzing customer information.
You will work closely with our team to ensure that our customers receive the best possible solution to their queries.
Desired Skills and Qualifications- A minimum of SSC education
- 0-3 years' experience in customer service
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
- Basic computer skills
- An amazing work culture
- A complete day shift schedule
- Unlimited incentives
- Good opportunity for career progression
- Group medical coverage (GMC)
- Gratuity paid as per applicable law
Estimated salary: ₹25,000 - ₹35,000 per month, depending on experience and performance.
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