Senior Sales Operations Manager

7 days ago


Bengaluru, Karnataka, India Azentio Full time

About Azentio

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Azentio Software, a leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa & United States, has been empowering businesses to achieve top quartile growth and margins since its inception in 2020. With a team of over 2,300 employees across offices in 12 countries, we are committed to providing world-class software products built on the latest technologies and best-in-class customer service.

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Our comprehensive range of products caters to the financial services industry's core operations to modern digital needs. We offer innovative solutions in financial services extending across insurance, retail, and corporate lending, Islamic Banking, anti-money laundering, and asset management. Additionally, our ERP solution serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India.

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We believe that growth is a continuous journey. Our commitment to excellence drives us to continually improve our products, services, ideas, and people. At Azentio, we aim to be an employer of choice, attracting high-quality talent who share our vision.

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Job Title: Senior Sales Operations Manager

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Location: Bangalore, India

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Role Summary:

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The Senior Sales Operations Manager plays a crucial role in supporting the sales organization by streamlining deal processes, ensuring pricing accuracy, and improving deal structure efficiency. This position will focus on maximizing revenue, profitability, and compliance through efficient contract management, pricing governance, and deal structuring.

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Responsibilities:

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• Serve as the primary point of contact for the sales team on complex deal structures.

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• Review and approve deals to ensure they meet pricing, discount, and approval guidelines.

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• Collaborate with finance and legal teams to resolve issues related to contract terms, revenue recognition, and compliance.

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• Assist sales representatives in structuring competitive, profitable deals while ensuring alignment with corporate pricing strategies.

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• Provide guidance on pricing models, discounting, and contract terms to ensure scalability and profitability.

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• Implement best practices to improve the efficiency and accuracy of the deal desk function.

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• Develop and maintain standardized processes and tools for deal structuring, approval workflows, and quote-to-cash processes.

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• Ensure adherence to company policies and approval matrixes in all deal-related decisions.

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• Partner with finance, legal, and product teams to ensure proper deal governance.

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• Work closely with the sales team to provide strategic advice and deal coaching.

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• Communicate deal status and updates to senior leadership and stakeholders.

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• Provide regular reports on deal metrics such as win rates, deal cycle time, discount levels, and deal profitability.

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• Monitor and analyze sales trends, pipeline data, and deal performance to provide actionable insights for improvement.

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• Identify and address risks and bottlenecks in deal closure to improve overall sales efficiency.

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Requirements:

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• Bachelor's degree in business, finance, or a related field; MBA preferred.

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• 10 years of experience in a deal desk, sales operations, or similar role within a SaaS or technology environment.

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• Strong understanding of sales processes, pricing strategies, and financial modeling.

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• Excellent negotiation, communication, and relationship management skills.

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• Proficiency with CRM systems (Salesforce preferred) and quoting tools.

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• Strong attention to detail, with the ability to manage multiple deals simultaneously.

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• Ability to work effectively in a fast-paced environment and meet tight deadlines.

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• Ability to analyze complex data and make informed decisions.

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• Strong problem-solving skills with a strategic and process-oriented approach.

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• Strong interpersonal skills to work with cross-functional teams and foster collaboration.

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• Strong negotiation skills to structure win-win deals and align sales strategies with company objectives.

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Salary:

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₹20 LPA - ₹35 LPA

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Benefits:

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At Azentio, we offer a comprehensive compensation package including benefits such as health insurance, retirement plans, paid time off, and opportunities for professional growth and development.

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Other Information:

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Azentio aims to be the leading provider of BFSI & ERP software products in Asia Pacific, Middle East & Africa & United States. We strive to achieve this by providing world-class software products, best-in-class customer service, being an employer of choice, and achieving top quartile growth and margins.

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Azentio is committed to diversity, equity, and inclusion in the workplace. We believe that our diverse workforce is essential to our success and strive to create a culture that values and respects individual differences.



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