Senior Operations Manager
3 weeks ago
**About the Role:**
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Bodycraft Salon Spa and Clinic. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our clinic, ensuring that we provide exceptional service to our clients while maintaining high standards of quality and safety.
**Key Responsibilities:**
- Review sales performance data with our team members on a weekly basis to identify areas for improvement and develop strategies for growth.
- Work closely with our POC and HR teams to ensure seamless communication and collaboration across departments.
- Manage our rostering system to optimize resource allocation and minimize downtime.
- Investigate and resolve any issues related to payment options or incentives processing.
- Conduct regular audits to ensure compliance with credentialling protocols and maintain high standards of quality and safety.
**Requirements:**
To be successful in this role, you will need:
- A strong background in operations management, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to analyze complex data and develop effective solutions.
- Strong problem-solving skills and attention to detail.
**Benefits:**
We offer a competitive salary of $80,000 per year, as well as a range of benefits including:
- Mandatory health insurance.
- Generous paid time off.
- Ongoing professional development opportunities.
**Why Join Us?**
At Bodycraft Salon Spa and Clinic, we are committed to providing exceptional service to our clients while maintaining high standards of quality and safety. We are passionate about delivering outstanding results and creating a positive work environment for our staff. If you share our values and are looking for a challenging and rewarding career opportunity, please apply today
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