
Technical Support Specialist
1 day ago
Job Title: Technical Support Specialist
We are seeking a skilled and knowledgeable Technical Support Specialist to provide expert assistance in resolving technical issues, setup, maintenance, and repair of desktop computers and general information technology needs.
Key Responsibilities:
- Deliver exceptional technical support and troubleshoot problems via phone, email, or remote access
- Collaborate with internal teams to resolve complex technical challenges
- Assist with the setup, maintenance, and repair of desktop computers
- Develop and maintain extensive knowledge of software applications, hardware, and networking systems
- Maintain accurate records of incidents and resolutions
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Expertise in technical support and troubleshooting
- Experience with desktop computers and information technology
- Proficiency in help desk support
- Strong problem-solving and communication skills
- Ability to work independently and remotely
What We Offer:
- Opportunity to work with cutting-edge technology
- Competitive salary and benefits package
- Remote work options
- Ongoing training and professional development
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