Technical Support Specialist

1 day ago


Rajkot, Gujarat, India beBeeProblemSolving Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title:

Technical Support Specialist

Description:

We are looking for a skilled technical support specialist to provide top-notch assistance to our customers. The ideal candidate will be responsible for delivering exceptional customer experiences and ensuring their satisfaction with our products.

Responsibilities:
  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot complex technical issues related to our products and services.
  • Collaborate with cross-functional teams to resolve intricate problems.
  • Document support interactions and maintain accurate records of customer inquiries and resolutions.
Skills and Qualifications:
  • Bachelor's degree in Computer Science or a related field.
  • 3-6 years of experience in a technical support role.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.


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