
Technical Support Specialist
1 day ago
Technical Support Specialist
Description:We are looking for a skilled technical support specialist to provide top-notch assistance to our customers. The ideal candidate will be responsible for delivering exceptional customer experiences and ensuring their satisfaction with our products.
Responsibilities:- Provide technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot complex technical issues related to our products and services.
- Collaborate with cross-functional teams to resolve intricate problems.
- Document support interactions and maintain accurate records of customer inquiries and resolutions.
- Bachelor's degree in Computer Science or a related field.
- 3-6 years of experience in a technical support role.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
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