Training and Quality Manager

Training and Quality Management RoleGreetings from IntouchCX.We are currently hiring for a professional in Training and Quality Management.About the PositionThe Manager of Training is responsible for developing and implementing training programs for employees to enhance their skills and performance.The ideal candidate will create tailored training plans,...

Job OverviewThe Manager - Technical Training role is responsible for overseeing the daily operations of the team and ensuring that the team meets or exceeds their performance goals.This includes overseeing revenue generation, client engagement, maintaining client quality, and ensuring service levels are met on a consistent basis. Additionally, the Manager...

The Director of Quality and Training will be responsible for developing, implementing and monitoring quality standards and training programs across telehealth operations. The role ensures that service delivery aligns with regulatory guidelines, internal policies and organizational objectives while driving continuous improvement.Key ResponsibilitiesDevelop...

Key Leadership Role: Training and Quality Assurance ManagerApollo Tele Health Services is seeking a highly skilled and experienced Training and Quality Assurance Manager to oversee the development, implementation, and evaluation of training programs for our contact centre agents.About the Job:This role plays a critical part in ensuring high service...

Job Role: Senior Quality ManagerWe are seeking an experienced Senior Quality Manager to lead our quality management processes and drive continuous improvement across the organization.Key Responsibilities:Manage Quality KPIs for multiple accounts, ensuring seamless delivery of high-quality services.Develop and implement process improvement initiatives to...

Job Title: Quality Management SpecialistThe role of a Quality Management Specialist is to ensure the implementation and maintenance of quality management systems within an organization. This involves understanding the company's values and vision, aligning activities accordingly, and adhering to all company policies and procedures.Key Responsibilities:Protect...

Job Title:SAP Quality Management Consultant">Overview:">A SAP quality management consultant is a crucial role in ensuring the effective implementation of quality management systems. The ideal candidate should have strong knowledge and expertise in SAP quality management, with experience in configuring and implementing QM solutions.">Responsibilities:">The...

Job Description: ">Quality Technical SpecialistWe are seeking a Quality Technical Specialist to join our team. The ideal candidate will have experience in quality management, technical writing, and data analysis.Coordinate and manage all logistics related to site management review, including compiling metrics, maintaining and updating Smartsheet trackers,...

Job SummaryWe are seeking a skilled professional to support our training and learning activities across various domains.The ideal candidate will be responsible for ensuring compliance and enhancing access to learning for our team members. This role requires strong organizational skills, excellent communication abilities, and a customer-centric approach.Key...

Job OverviewThis is a challenging role that requires strong leadership skills to oversee the delivery of training programs.Main ResponsibilitiesTraining Delivery: Deliver and manage the implementation of training initiatives for employees at all levels.Needs Assessment: Conduct needs assessments to identify training gaps and development opportunities for...